Контактная информация

Соискатель указал телефон и эл. почту.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/4020148

Знания и навыки

Дополнительная информация

Summary of Strengths
• An accomplished leader and a team builder with excellent communication skills, experience dealing with high profile customers, and strong ability to multitask in a fast-paced environment
• Results-oriented and energetic overachiever who is focused on making positive contribution every day
• Capacity to meet professional obligations through efficient work habits including outstanding organizational skills, quick learning and meeting deadlines

Professional Experience
JAMM Group
Partner and Community Manager (May 2015 – present)
• Succeed in attracting partner organizations and international sponsors by conducting promotional meetings, creating newsletters and presentations, applying for grants
• Source and involve IT, business professionals and celebrities and in company’s projects free of charge (pro bono); coordinate their participation in various events
• Devise and deliver motivational speeches, leadership trainings, team buildings and workshops; manage their budgets and arrange registration process for clients
• Manage and provide first line of support to staff and volunteers (a team of 30 people); mediate and resolve employee conflicts; arrange associate morale programs
• Manage company's charitable projects by cooperation with NGOs, fundraising programs, website content creation

Administrative Director (July 2014 – April 2015)
• Managed all administrative processes: facilities, catering, procurement, logistics, budgeting, registration system, technical support and etc.
• Wrote and improved guides and manuals, provided working processes description for project’s administrative team
• Filled project administration positions, directly supervised team members (5 people), provided day-today coaching, performance feedback and development
• Developed customer service procedures, standards and account management system; investigated and solved customers' complex problems

Instar Logistics LLC
Key Account Foreign Trade Manager (July 2011 – August 2014)
• Strategically planned and developed tools, policies and procedures for acquisition and retention of key corporate clients
• Analyzed and kept the KPI report on target levels, filled scorecards, tender documents, created customized reports and presentations
• Provided import-export consultation and FEACN coding for different kind of goods including duty and permits documents information
• Managed monitoring and providing comments regarding changes in UFT legislation for key clients
• Lead and supervised work group (brokers, permit manager and assistant) of key clients

Foreign Trade Manager (August 2009 - July 2011)
• Managed operational air transportation process, collaborated with freight forwarding, insurance and airline companies, arranged courier and specialist hand-carry services, worked with claims
• Provided final verification of shipping and customs clearance documents
• Organized foreign trade control of customs documentation, operational data tracking, record keeping of customs payments, monitoring of permit documents
• Participated in client's customs clearance projects such as exhibitions, new stores opening, conferences

M&S Forwarding LLC
Transportation and Shipping Expert (February 2008 - July 2009)
• Investigated and planned the most appropriate route for shipments, verified full set of shipping documents
• Organized full track delivery service around Ukraine and Europe
• Provided consolidation services for small shipments to ensure cost-effective and secure solutions
• Managed transport outsourcing, generated invoices for customers and suppliers

SEV LLC
Office Administrator (January 2007 – January 2008)
• Provided reception service, calls distribution, office document flow, administrative support of the office operations, primary information analysis, elementary accounting
• Organized internal and external meetings and negotiations, guests and visitors hospitality, business trips for staff

Riverview Children’s Foundation
Social Worker (July 2005 – December 2006)
• Successfully carried out administration, fundrising, developmental and training Foundation programs
• Developed cooperation with social services and NGOs, arranged hosting for international partners and sponsors in Ukraine

Education:
Kiev University of Transport Economics and Technologies
Transfer arrangement and traffic management, Railway-service engineer
Kiev Railway Technical School
Transfer arrangement and traffic management, transfer technician (Diploma with Honours)

Languages
Russian - native Ukrainian - native English - good working level

Community Projects
A21 Campaign (abolish injustice in the 21 s t century)
Volunteer of prevention work (December 2012 – present)

Radooga All-Ukrainian Charitable Found
Administrative Coordinator (July 2013 – present)