Контактная информация

Соискатель указал телефон и эл. почту.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/4159642

Опыт работы

Technical Writer

с 03.2016 по наст. время (8 лет 2 месяца)
Smile Expo, Киев (Organizer of large business events)

- Writing, editing and maintaining technical documentation;
- Writing release notes to internal and external customers;
- Support project management in the collection and documentation of project progress;
- Participation in testing releases.

Leading specialist of maintenance and testing of the "Internet Banking" system

с 04.2013 по 12.2015 (2 года 8 месяцев)
JSC Bank “Finance and Credit”, Киев (Finance, banking, and insurance)

- Fixing errors in the "Internet Banking" system;
- Registration provisioning and configuring the banking software system to ensure the correct display of information and the ability to pay for services;
- Smoke and Regression Testing;
- Investigation and reporting defects in Jira and Bugzilla;
- Generating essential reports.

Specialist of 2nd category technical support service of payment cards and systems of remote access

с 07.2010 по 03.2013 (2 года 8 месяцев)
JSC “Ukrsibbank”, Киев (Finance, banking, and insurance)

- Provision of service support users of payment cards and systems of remote access;
- Provision of technical information to developer for localization situations that arise when using ATMs, Star Box, Cash-in, payment cards, POS terminals;
- Monitoring of transactions with payment cards and detection fraudulent transactions;
- Implementation of gathering information on the structure, characteristics and dynamics of customer requests for statistical reports by department.

Образование

State University of Information and Communication Technologies

Information Technologies, Engineer in Electronics and Telecommunications, Киев
Высшее, с 2006 по 2011 (4 года 10 месяцев)

Дополнительное образование и сертификаты

StartIT Training Center for IT Specialists

2017

Знание языков

• Английский — средний
• Русский — свободно
• Украинский — свободно

Дополнительная информация

Professional Skills

- Experience in creating Test Plans (in accordance to IEE829), Check-lists, Test Cases, Bug reports;
- Theoretical knowledge of test documentation: Test Strategies, Test Suits, RTM, User stories;
- Experience in working with bug tracking systems: Jira, Redmine and Bugzilla;
- Clear understanding of software development life cycle;
- Basic knowledge: SQL, HTML and CSS;
- Understanding of client-server app mechanic, HTTP/HTTPS protocols, request-response structure, HTTP methods, how works cache & cookies;
- Knowledge of test types and levels of testing;
- Understanding of most popular test design technics: boundary, pair-wise, equivalent classes;
- Chrome DevTools - basic usage experience;
- Understanding of methodologies: Agile (Scrum), Waterfall, V-model, Spiral model, Kanban.