Контактная информация

Соискатель указал телефон, эл. почту, адрес, Facebook и Instagram.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/4206696

Опыт работы

Content Manager

с 11.2018 по 04.2019 (5 месяцев)
Learnifly, Київ (IT)

- Copywriting
- Editing
- Content management

Freelance Copywriter, Content Manager

с 07.2017 по 02.2018 (7 месяцев)
Govitall, Київ (IT)

- Copywriting
- Content Managing
- Editing

Customer Support Manager

с 07.2016 по 07.2017 (1 год)
wow24-7.io, Киев (Customer Service)

- Vendor Relations
- Up-sales
- B2B support

Shift Engineer

с 01.2016 по 07.2016 (6 месяцев)
Misto TV, Киев (Internet and TV provider)

- Installing Net Equipment
- Server Maintenance
- Administrating and Monitoring IP Network
- Customer Support

Freelance Copywriter

с 09.2015 по 01.2016 (4 месяца)
Studentshare.com, US (Writing Services)

- Quality Assurance
- Copywriting

Shop assistant

с 03.2015 по 09.2015 (6 месяцев)
Vinylotheka, Київ (Musical Vinyl shop)

- Shop maintenance
- Making up catalog

Customer Support Representative

с 09.2012 по 03.2015 (2 года 6 месяцев)
Govitall, Киев (Writing Service)

Customer Service (e-mails, chats, phone calls, ticket system)
Resolving escalated issues effectively with patience and attention to details

Образование

Kyiv Politechnical Institution

Physics, Киев
Высшее, с 2006 по 2012 (5 лет 6 месяцев)

Дополнительное образование и сертификаты

Kyiv Musical School #6

2005, 5 years

Знания и навыки

Знание языков

• Английский — продвинутый
• Русский — свободно
• Украинский — свободно

Дополнительная информация

My vast experience in customer care gives me a great advantage in establishing contacts with clients and supporting them politely and responsibly. Years of developing my unique communication approach allows me quickly perceive and resolve issues in either typical or critical situation.
My strongest skills are:
- Responsibility
- Punctuality
- Learn Fast
- Creativity

Currently I'm looking for a position of a remote content manager. I consider a wide specter of directions, from blogs or magazines to IT and Application support.