Контактная информация

Соискатель указал телефон и эл. почту.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/4918491/

Опыт работы

Dispatcher

с 06.2024 по наст. время (2 года 3 месяца)
Vector moving, Дистанційно (Транспорт, логістика)

-Coordinated daily schedules for moving crews, drivers, and vehicles to ensure efficient and on-time service.
-Dispatched crews based on job requirements, availability, and geographic location while optimizing routes and resources.
-Communicated with customers to confirm appointments, provide arrival updates, and address scheduling changes or service concerns.
-Monitored job progress throughout the day, resolving delays, emergencies, and last-minute schedule adjustments.
-Maintained accurate dispatch logs, customer records, and work orders using dispatch and CRM software.
-Collaborated with sales representatives, warehouse staff, and moving crews to ensure smooth operations and customer satisfaction.
-Verified crew assignments, equipment availability, and compliance with company policies and safety procedures.
-Processed work orders, invoices, and documentation while ensuring accurate billing and record keeping.
-Managed inbound and outbound phone calls in a fast-paced environment
-Focused on operational efficiency by coordinating multiple moving teams simultaneously and prioritizing urgent requests.

E-comerce logistics specialist

с 09.2021 по 04.2024 (2 года 8 месяцев)
DeFacto, Київ (Транспорт, логістика)

-Warehouse management for DC for retail and DC for E-commerce in terms of operation, service quality
-Transportation management for retail stores and E-commerce final mile delivery in terms of operation, service quality
-Inventory management for warehouse and any discrepancies caused in supply chain
-Ensure that quality, quantity, customer satisfaction, and financial commitments are met
-Manage daily operational performance of partners making use of metrics and dashboards to ensure business objectives are supported
-Actively work with partner companies, also IT, finance and other teams on understanding current processes, proposing enhancements and agreeing on expected

Warehouse Operations Manager

с 04.2020 по 08.2021 (1 год 5 месяцев)
Peak-Sport, Киев (Роздрібна торгівля)

-Using real-time data collection to increase accuracy and lower labor costs
-Maintaining computerized administration, stock inventory and retrieval systems
-Inspecting and approving the quality and quantity of goods or equipment received and shipped out
-Enforcing health standards, safety and security procedures
-Enforcing company rules and regulations
-Managing staff, building teams, training employees and monitoring production performance
-Communicating and interacting with clients, vendors, suppliers and customers
-Overseeing logistics of receiving, warehousing and dispatch operations
-Meeting regularly with warehouse leads to assess, analyze and develop actionable plans for loss prevention and productivity.

Logistics & Supply Chain Manager

с 09.2018 по 04.2020 (1 год 8 месяцев)
Peak Sport Ukraine, Киев (Retail)

-Ensure End-to-End supply chain processes are supporting customer and business needs.

-Develop and drive the supply chain strategy that is aligned to business strategy and results in operational and customer excellence.

-Approving system strategies and advising on changes to planning systems parameters as required.

-Collaborate with other departments to create coordinated plans for business growth.

-Drive Supply Chain costs (Delivery,Warehouse and Shipping) to plan levels.

-Find cost-effective solutions for supply chain processes.

-Seek out new, previously unidentified opportunities,creative problem solving.

Junior Store Manager

с 04.2018 по 09.2018 (6 месяцев)
Peak Sport Ukraine, Киев (Роздрібна торгівля)

*Coach and support other team members
*Hire and train new employees for the sales floor or other departments
*Maintain and monitor store inventory
*Ensure that the store is clean, safe and presentable for customers
*Greet and assist customers as necessary when other sales associates are busy
*Conduct regular audits of the store’s physical and practical condition to ensure quality
*Maintain product levels appropriately
*Interact with the public via social media and maintain the store’s online presence
*Process sales when necessary
*Generate and review daily sales report

Shop assistant

с 09.2017 по 03.2018 (7 месяцев)
Peak Sport Ukraine, Киев (Sports-fashion retail company)

*Ensure high levels of customer satisfaction through excellent sales service
*Maintain outstanding store condition and visual merchandising standards
*Maintain a fully stocked store
*Ascertain customers’ needs and wants
*Recommend and display items that match customer needs
*Welcome and greet customers
*Manage point-of-sale processes
*Actively involve in the receiving of new shipments
*Keep up to date with product information
*Accurately describe product features and benefits
*Follow all companies policies and procedures

Chef de partie

с 05.2014 по 08.2017 (3 года 4 месяца)
TGI Fridays, Dublin Ireland (American restaurant chain, steak house)

*Ensure adequacy of supplies at the cooking stations
*Prepare ingredients that should be frequently available
*Follow the guidance of the executive or sous chef and have input in new ways of presentation or dishes
*Put effort in optimizing the cooking process with attention to speed and quality
*Enforce strict health and hygiene standards
*Help to maintain a climate of smooth and friendly cooperation

Line Cook

с 09.2012 по 03.2014 (1 год 7 месяцев)
K. Palace, Bray Ireland (Indian restaraunt)

*Set up and stocking stations with all necessary supplies
*Prepare food for service
*Cook menu items in cooperation with the rest of the kitchen staff
*Answer, report and follow executive or sous chef’s instructions
*Clean up station and take care of leftover food
*Stock inventory appropriately
*Ensure that food comes out simultaneously, in high quality and in a timely fashion
*Comply with nutrition and sanitation regulations and safety standards
*Maintain a positive and professional approach with coworkers and customers

Образование

Independent College Dublin

Bachelor of Arts in Business (with an emphasis in Marketing), Dublin Ireland
Высшее, с 2013 по 2017 (4 года)

The course includes modules in following disciplines:
-Business law
-Economics
-Data analysis and statistics
-ICT
-Financial accounting
-Management Accounting
-Supply Chain Management
-Corporate Finance
-Market Research
-Business Strategy
-Services Marketing
-Brand Management

Дополнительное образование и сертификаты

ATC english language school (Dublin Ireland)

2010-2013

Serendipity Marketing school Kiev : "Social media marketing course"

September 2017 12 hour practical course

Serendipity Marketing school Kiev : "Marketing Course"

September 2017 25 hour practical marketing course

Знания и навыки

• Чесність
• Адаптивність
• Водійські права кат. B
• Висока працездатність

Знание языков

• Английский — свободно
• Украинский — свободно