Наталія
Support manager
- Занятость:
- Полная занятость.
- Возраст:
- 31 год
- Город:
- Киев
Контактная информация
Соискатель указал телефон и эл. почту.
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Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/5338126
Опыт работы
Support manager/Assistant to the head of the department
с 03.2019 по 05.2023
(4 года 2 месяца)
Digital One, Київ (Телекомунікації, зв'язок)
- online customer support via skype;
- solving current customer problems;
- working in CRM system;
- making reports in Excel;
- running additional manager assignments;
Reason of leaving: the company was closed
HR manager
с 11.2018 по 03.2019
(4 месяца)
GBM Solutions, Київ (Телекомунікації, зв'язок)
- Scheduling and conducting interviews
- Helping the new employees during their adaptation
- Creating profound vacancy descriptions and distributing them via various Internet resources
- Event organization
- Providing employee surveys to improve working conditions
- Leading employee's cases (vacations, sick leaves, writing orders of employment and dismissing)
- Executing personal errands of boss
Reason of leaving: the company was closed
Supervisor
с 12.2016 по 11.2018
(1 год 11 месяцев)
FULL CONTACT, Київ (Маркетинг, реклама, PR)
- search and training stuff;
- conducting training sessions;
- managing the team (10 people)
- formation and consolidating an address program for the region, filing applications for work in Key Account.
- control of the implementation of KPI our team;
- creating templates and reporting in the CRM-system;
- formation of the payroll;
- formation of photo reports;
assistance in the organization of VIP-visits.
Sales Manager
с 03.2014 по 01.2015
(10 месяцев)
ESCO Telecom, Київ (Телекомунікації, зв'язок)
- "cold calls" on the customer base,
- consultation and sales company's products in the telephone mode,
- active communication with customers in the phone mode.
Advertising Manager, Assistant Administrator
с 02.2013 по 02.2014
(1 год)
Promo Service, Київ (Маркетинг, реклама, PR)
- Staff recruitment (promoters)
- Training staff
- Control and training promoters during work process
- Record keeping
- Training delivery
- Formation of the route of visits outlets
- Execution of additional instructions from the manager
- Providing office management on a daily basis
- Photo Report
- Formation the work schedule of the promo-staff.
Образование
Kiev International Universitet
Master of Journalism, Київ
Высшее, с 2009 по 2015 (5 лет 8 месяцев)
Дополнительное образование и сертификаты
Green Forest (upper-intermediate)
2018, 5 month
Курс "Кадровое делопроизводство. Кадровик – практик с 1С". Учебный центр "Успех"
2019, 1,5 мес (дата окончания 22.03)
Знания и навыки
Знание языков
Английский — продвинутый
Дополнительная информация
Key information:
Experience in organizing events, team-buildings, training courses
Ability to work in multitasking
Attentiveness to details
Good communication skills
Self-motivated person with ability to do tasks perfect and on time
Driving license category “B”
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