Контактная информация

Соискатель указал телефон и эл. почту.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/6463597/

Опыт работы

Customer Acquisition Manager

с 01.2025 по 02.2026 (1 год 2 месяца)
logistic company, Lviv (Auto business and auto service)

- Sourced and acquired clients via cold/warm leads, messengers, and email.
Resolved operational logistics issues and handled claims promptly.
- Managed full-cycle applications in CRM, monitored deadlines, and prepared reports.
- Prepared contracts, invoices, and supporting documentation.

Key Skills: Conflict resolution under stress, high-volume request management, and professional business communication standards.

Sales manager

с 05.2022 по 09.2024 (2 года 5 месяцев)
Toyota Center Lviv "Diamant", Lviv (Auto business and auto service)

- Conducted complex negotiations and business correspondence (Ukrainian/English).
- Operated 1C software and reporting systems confidently.
- Managed contract signing and client support through all stages.
- Analyzed market trends and competitor activity.

Achievements: Proven ability to handle diverse client types while remaining calm; skilled at identifying client needs to provide relevant solutions and persuasion.

Sales manager

с 09.2019 по 03.2022 (2 года 7 месяцев)
Premium luxury cars, Lviv (Auto business and auto service)

- Provided full support for client inquiries and led negotiations.
- Collected and analyzed data for decision-making and monitored market trends.

Achievements: Quick problem-solving in non-standard situations; experience with high-demand clients; managed multiple deals simultaneously; handled legal contracts.

Образование

Penitentiary Academy of Ukraine

Master’s Degree in Law, Chernihiv
Высшее, с 2016 по 2018 (2 года)

National Academy of Internal Affairs

Bachelor’s Degree in Law, Kyiv
Высшее, с 2012 по 2016 (4 года)

Дополнительное образование и сертификаты

Cambridge A2 Key Exam (KET)

1

Знания и навыки

• MS Excel
• MS Word
• Knowledge of office programs
• Working with objections
• The ability to persuade
• Telephone sales skills
• Desire to learn and develop
• Technical support for users
• Competent oral and written language

Знание языков

Английский — средний

Дополнительная информация

Life Principles: Responsibility for results, continuous development, honesty, and transparency.

Key Achievements: Experience in the premium segment (Toyota) meeting global service standards; expert in crisis management and logistics dispute resolution; history of long-term workplace stability.

Career Goals: Seeking a role with professional growth opportunities, clear structured processes, and a collaborative corporate culture.