Lada

Контактная информация

Соискатель указал телефон , эл. почту, Facebook, Instagram и LinkedIn.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/6627183

Опыт работы

Customer Support Representative

с 08.2021 по 03.2023 (1 год 7 месяцев)
HealthJoy, Дистанційно (Медицина, охорона здоров'я, аптеки)

• Support Ist and 2nd line customers with their everyday needs (both critical and routine) of searching for new doctors & facilities using CRM, OTRS, Jira, Zendesk, KB, and Census;
• Accept inbound & make outbound hot/cold calls;
• Writing emails and formal letters to our customers using Business and IT English daily;
• Manage and track the KPI monthly target.

English and German to Ukrainian Translator

с 06.2020 по 12.2020 (6 месяцев)
DEIR Agency, Дистанційно (Приватні особи)

• Use proofreading techniques with attention to details;
• Ensure quality of translation with MemSource, MemoQ, TransTools+, CrowdIn, and WordFast;
• Deliberately choose translation options for non- translatable German to Ukrainian equivalents;
• Dedicatedly pitch new ideas to solve business challenges.

English Tutor

с 02.2020 по наст. время (4 года 3 месяца)
Self-employed, Дистанційно (Освіта, наука)

• Create lessons from scratch on an interactive platform
using modern technologies such as Chat GPT, Twee, and Open Al
• Build strategies to develop students' Speaking, Listening, Reading, and Writing skills and manage the workflow;
• Manage documentation based on all students' wins & goals;
• Active use of Notion and Koalendar to keep track of students' attendance.

Образование

Projector Online University

Frontend, Київ
Среднее специальное, с 2023 по 2033 (10 лет)

I got intimately acquainted with HTML-5, CSS, JavaScript, React, and Node during my internship.

I'm currently studying at Mate Academy to obtain new hard skills.

National University "Ostroh Adacemy"

Romance and Germanic Languages (English major, translation included), Острог
Высшее, с 2018 по 2022 (4 года)

Знания и навыки

Знание языков

• Английский — продвинутый
• Украинский — свободно
• Немецкий — начинающий

Рекомендации

• Inna Kovalchuk

  Inna Kovalchuk

  Dean of RGL Department, National University "Ostroh Academy"

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• Roman Honta

  Roman Honta

  Colleague & Coworker, Talkersi

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• Viktoriia Zhyliuk

  Viktoriia Zhyliuk

  English Teacher, Oxford English

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• Dr. Elijah Morgan

  Dr. Elijah Morgan

  Professor of Theology and Economics, State Cleric of the Eastern Orthodox Church

  Контактные данные скрыты

Дополнительная информация

As an individual, I am highly self-driven and motivated, always seeking new challenges to broaden my horizons and ambitions. I thrive under pressure and am adaptable to changing work environments and technologies. Moreover, I am a quick learner, making me an ideal fit for any role!