Precious
Customer service manager
- Занятость:
- Полная занятость, неполная занятость.
- Возраст:
- 25 лет
- Город проживания:
- Киев
- Готов работать:
- Киев, Удаленно
Контактная информация
Соискатель указал телефон и эл. почту.
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Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/6654862
Опыт работы
Customer support
с 10.2021 по 02.2022
(4 месяца)
lifecell, Kyiv (Telecommunications and networking)
-Provided primary customer support to internal and external customers
-Maintained customer satisfaction with forward thinking strategies focussed on addressing customer needs and resolving concerns.
-Answered product and service questions, suggesting other offerings to attract potential customers.
-Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
-Offered advice and assistance to customers, paying attention to special needs.
English teacher
с 09.2018 по 05.2020
(1 год 8 месяцев)
SpeakUp School, Kyiv (Education and science)
-Developed a setting where students felt comfortable asking questions and expressing themselves, as well as by building their confidence and reassuring them of their potential.
-Provided lessons best suited to my students' individual needs.
Customer support representative
с 04.2018 по 08.2018
(4 месяца)
Getsix, Kyiv (IT)
-Kept records of customer interactions, process customer accounts and file documents.
-Followed up with customer complaints and communication procedures, guidelines and policies.
-Handled customer complaints, provide appropriate solutions and give alternatives to client to make things easy for them.
- Followed up with customer complaints and communication procedures, guidelines and policies.
Образование
Kyiv Medical University of UAFM
General Medicine, Kyiv
Высшее, с 2017 по 2024 (7 лет)
Знания и навыки
Знание языков
Английский — свободно
Дополнительная информация
good listening skills with both old and young customers, good relationship with customers, team leader and team player, computer literate, social and outgoing with customers, about 3 years experience teaching English for a company and private tutoring, and customer support.
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