Контактная информация

Соискатель указал телефон , эл. почту и адрес.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/6672649

Опыт работы

Retention manager

с 08.2023 по 12.2023 (4 месяца)
gambling site, Kyiv (Show business, art and entertainment)

Increasing customer retention rates.
Boosting customer satisfaction and loyalty.
Maximizing revenue from existing customers through targeted promotions and incentives.
Developing and implementing effective retention strategies.
Responsibility:
Monitoring player behavior and feedback to continuously improve retention strategies.
Managing loyalty programs and VIP schemes to reward and retain high-value customers.
Providing training and support to frontline staff to enhance customer retention efforts.
Tracking key performance indicators (KPIs) related to retention and reporting on progress to senior management.

Customer support

с 09.2021 по 02.2022 (5 месяцев)
1xbet, Київ (Customer support)

Good communication
quick problem solving

Sales manager

с 06.2021 по 09.2021 (3 месяца)
Revlon sales, Kyiv (Marketing, advertising, and PR)

Made 5 ftds

Образование

Taras Shevchenko national university

Medicine, Kyiv
Неоконченное высшее, с 2018 по 2024 (6 лет)

Знание языков

• Английский — продвинутый
• Хинди — свободно

Дополнительная информация

Excellent proficiency is advantageous for effective handling of tasks. A quick learner with a positive demeanor. Encouraging clients through positive reinforcement and adapt at providing updates