Контактна інформація

Шукач вказав телефон , ел. пошту та адресу.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/6672649

Досвід роботи

Retention manager

з 08.2023 по 12.2023 (4 місяці)
gambling site, Kyiv (Show business, art and entertainment)

Increasing customer retention rates.
Boosting customer satisfaction and loyalty.
Maximizing revenue from existing customers through targeted promotions and incentives.
Developing and implementing effective retention strategies.
Responsibility:
Monitoring player behavior and feedback to continuously improve retention strategies.
Managing loyalty programs and VIP schemes to reward and retain high-value customers.
Providing training and support to frontline staff to enhance customer retention efforts.
Tracking key performance indicators (KPIs) related to retention and reporting on progress to senior management.

Customer support

з 09.2021 по 02.2022 (5 місяців)
1xbet, Київ (Customer support)

Good communication
quick problem solving

Sales manager

з 06.2021 по 09.2021 (3 місяці)
Revlon sales, Kyiv (Marketing, advertising, and PR)

Made 5 ftds

Освіта

Taras Shevchenko national university

Medicine, Kyiv
Незакінчена вища, з 2018 по 2024 (6 років)

Знання мов

• Англійська — просунутий
• Хінді — вільно

Додаткова інформація

Excellent proficiency is advantageous for effective handling of tasks. A quick learner with a positive demeanor. Encouraging clients through positive reinforcement and adapt at providing updates