Onokpise

Контактная информация

Соискатель указал телефон , эл. почту, адрес и LinkedIn.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/6817305

Опыт работы

Customer support representative

с 11.2021 по 08.2022 (9 месяцев)
Telovox, Київ (Telecommunications and networking)

• Served as primary point of contact for relaying consumer concerns, ensuring seamless delivery of outsourcing resources.
• Provided timely and empathetic assistance to customers via phone, email, and chat, resolving an average of 60 inquiries per day with a 95% satisfaction rate.

Dispatcher(part-time)

с 03.2021 по 08.2021 (5 месяцев)
Repair Porter, Remote (Телекомунікації, зв'язок)

• Worked with clients to track and process orders concerning electrical repairs
• Implemented the use of CRM to store and manage client data-base for efficacy
• Provided assistance and solutions for clients who had issues with their orders.

ONLINE ENGLISH TUTOR

с 11.2020 по 09.2021 (10 месяцев)
JUST KIDS, Київ (Education and science)

• Tutored Russian and Ukrainian students to help improve their English proficiency.
• Helped students become better not just in the reading aspect but also helped them be more confident
in practicing their communication skills and ensuring their speech improves continually.
• Implemented pre-made lesson plans, helping students understand concepts by engaging the use of fun
activities.

SALES AGENT(REMOTE)

с 09.2020 по 11.2020 (2 месяца)
DARVIDEO ANIMATIONS, Київ (MARKETING AND ADVERTISING)

Reached out to foreign clients and customers with the use of LinkedIn.

• Provided information on cost and advantageous use of animation videos produced by the company to clients
.
• Increased our customer-base with clients by constantly interacting with them and ensuring their needs were adequately met through the use of our products and services.

• Coordinated with coworkers and managers to resolve difficult and high-level customer demands.

Образование

Vinnitsia National Medical University

Medicine, Вінниця
Высшее, с 2018 по 2024 (6 лет)

Ambassadors College

Education, Otta
Высшее, с 2010 по 2016 (6 лет)

Дополнительное образование и сертификаты

CODECADEMY, CSS CERTIFICATION

2020, 1 month

CODECADEMY, PYTHON CERTIFICATION

2020, 1 month

CODECADEMY, HTML CERTIFICATION

2020, 1 month

Знания и навыки

Знание языков

Английский — свободно

Дополнительная информация

Results-driven leader with documented success in ensuring repeat business opportunities, and solid customer retention.

Proficient in planning and administering well-placed customer service plans, aimed at customer retention and satisfaction.