Вживання російської небезпечне

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Резюме от 25 апреля 2024 PRO

Anna

English Teacher (Business, IT, Bible ESV), 30 000 грн

Занятость:
Неполная занятость.
Возраст:
32 года
Город проживания:
Винница
Готов работать:
Другие страны, Удаленно

Контактная информация

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Опыт работы

Online English Teacher and Methodologist

с 09.2021 по 05.2023 (1 год 8 месяцев)
InterClub, Вінниця (Освіта, наука)

1. Teaching English teenagers A1-A2 (1-6 Stages 2021) and adults A1-C1 (1-12 Stages 2022-2023) in groups and individually using the Callan Method.
2. Organization of work, teaching the Callan Method new teachers and how to adapt the program to different students goals or characters
3. Creation of instructions, regulations, moderation of Google Drive documents
4. Teaching and coordination of 30 teachers
5. Creation of a bonus system for teachers
6. Improving the atmosphere in the team and teacher-student communication (how to empathically understand what capricious students want)

Homework Checks Manager

с 06.2018 по 12.2018 (6 месяцев)
Customers care department, Віддалено (Освіта, наука)

Coordination of 10 leaders and 130 volunteers on 7 courses: Scale, Valley, Army, Mentorship, University, Entrepreneur, Leadership course.

1. Planning (monthly, weekly, daily) work of the department, budget, definition of key KPI metrics
2. Creation and description of new business processes, algorithms, schemes, instructions and presentations
3. Recruiting and training Examiners how to give feedback to students to achieve personality balance in all areas of life
4. Psychological consultations and motivation of students of the Army Project in achieving their goals
5. Conducting contests to increase motivation and create a bonus system
6. Answers to the requests of students from the Business Community
7. Collection of good and bad works of students for the week, as well as humor and thanks
8. Analyzing the quality of reviewers' feedback, analyzing errors, increasing NPS up to 70%
9. Analysis of errors, requirements, pain of students and compilation of technical tasks to improve the operation of the platform
10. Holding book clubs online

PM, UX-designer

с 06.2015 по 06.2016 (1 год)
Grace IT, Вінниця (IT)

Company management:

1.Experience in all processes of the opening of the company from scratch.
2.Direct cooperation with customers and support of the first persons of business owners, investors and shareholders of international companies.
3.Financial management of the company.
4.Search contractors to perform the work, the of signing contracts (rent, cleaning, internet, water, furniture, computers, air conditioning, other services).
5.Selection, recruitment, assistance, coaching, motivating the team.
6.Setting and monitoring tasks, schedules in departments: seo, marketing, design, development.
7.Communication with the customer, the presentation of the demo versions, prototypes, management's expectations, reporting on the implementation of the tasks and the project as a whole.

Project management:

1.Competitor Analysis CIS and America (website, mobile applications, marketing)
2.Making the target audience portrait
3.Brand development, unique selling proposition, positioning, corporate identity, brand book company.
4.Setting project objectives by SMART system
5.Search for weaknesses and resources for the realization business goals of the project
6.Offer solutions to problems for the project, according to the requirements of technical task
7.A breakdown of the product on the components and organization of teamwork around the desired task
8.Planning, prioritizing the tasks for developers a month in advance by Agile, Waterfall system
9.Responsibility for the result of the team, strict adherence to deadlines

Achievements:
• Implementation project for bio­energy company Win West
• Implementation project for oil company Oil Green Group
• Implementation project for Vumclub Fitness

English Teacher Assistant

с 01.2015 по наст. время (9 лет 4 месяца)
Mom, Вінница (Освіта, наука)

1. Editing of documents and tables in Google Docs/Excel
2. Creating presentations, announcements, and acknowledgments in Canva
3. Development of the design of books for teacher certifications
4. Organization of lessons and exams in Zoom
5. Help in moderating Viber chats for interaction with students

Project Manager Assistant

с 11.2013 по 12.2014 (1 год 1 месяц)
Market Ria, Вінниця (Автобізнес та автосервіс)

1. Coordination of more than 20 people in departments: sales, marketing, content development, testing, design, front­/back-end developers, SEO
2. Development of ideas, objectives, challenges, benefits, achievement of KPI
3. Hold meetings with Market team and participated in the meetings of project managers from other departments: Auto, Dom, Ria, Rabota, QA, Mobile, Marketing.
4. Full support of projects in the development
5. Analysis of large amounts of information, identification for myself and others procedures necessary to achieve the objectives in work-groups
6. Prototyping, structure, description of the logic of the functional, providing error and solution development schemes - sitemap, user actions on the site, depending on the entry and exit points
7. Preparation of technical specifications for import cars photos and specifications on parsing parameters: as brand, model, year, body, modification, photo icon, cars
8. Meticulous attention to detail, the search for ready-made solutions to the situation, the focus is on simplicity, clarity, inform main message to the user
9. Manual usability testing with functional mobile devices, as well as Laptop / Desktop
10.Conducting A/B testing, after stabilization of the acceleration site to Node JS

Achievements:
Implementation of service " Picking discs for a car"

Show Room Administrator / Hostess

с 08.2011 по 08.2012 (1 год)
TOYOTA Center Vinnitsya "Premium Motors”, Вінниця (Автобізнес та автосервіс)

1. Greet all dealership visitors in a friendly and professional manner, assisting with queries and passing to the relevant department or team member
2. Take phone calls and respond to queries as appropriate, transferring to the correct individual or team
3. Provide refreshments for visitors and ensure the seating and refreshment area is tidy and fully stocked
Provide basic information on credit conditions, the vehicle, the price range lineup models Toyota
4. Assist with administrative tasks as required, search and preparation necessary information
5. Life support necessary office stationery, water, tea, coffee, sugar, detergents (order, delivery control and financial reporting)

Образование

Vinnytsia Pedagogical College

Preschool education, Вінниця
Высшее, с 2019 по 2021 (2 года)

Bachelor

Vinnytsia Pedagogical College

English Teacher, Вінниця
Высшее, с 2019 по 2021 (2 года)

Bachelor

Vinnitsa Trade and Economics Institute

International Economics, Вінниця
Высшее, с 2011 по 2012 (1 год)

Master

Vinnitsa Cooperative Institute

Accounting and Auditing, Вінниця
Высшее, с 2006 по 2011 (5 лет)

Bachelor

Дополнительное образование и сертификаты

Head of the online store: site, warehouse, logistics, marketing

2014, 2 months

Web design: an effective website from idea to realization

2014, 2 months

Business Assistant Academy

2016, 2 months

RIA.com: Project Management School

2014, 2 months

Linda.com - ​Business Fundamentals

2016

Graphic Design - Academy Step

2010-2012

Bible School

2017, 3 months

Christians Sunday School Teacher

2021-2022, 4 months

Знания и навыки

Google Docs Canva MacOS Google Drive Zoom Mindmap Зосередженість Онлайн-викладання Адаптивність Творчий підхід Малювання Логічне мислення Відповідальність Здатність до навчання

Знание языков

Английский — продвинутый

Дополнительная информация

Project Management:

Dedicated, detail-oriented versatile professional with over 8 years of diverse experience in roles such as Business Executive, Project Manager, UX Designer, Digital Art Director, Personal Assistant, English Teacher, Blogger, Spiritual Mentor, Bible Study Guide, Hostess, Nanny, and Customer Care Department Manager.
Experienced in systematic thinking, project planning, and execution, with strong organizational skills, including launching new company from ideation to establishment, creating, optimizing, and implementing business processes.
A track record of managing teams of up to 10 individuals and coordinating 130 volunteers on various projects.
Extensive experience in teaching and guiding individuals and groups.
Possesses a high level of empathy, customer care relationship, and problem-solving skills.

User Experience:

3 years of experience in UX design, including designing and prototyping interactive interfaces.
Created over 30 technical tasks for interfaces, admin sites, SEO, and QA.
Conducted A/B testing to optimize UX, focusing on page structure, navigation, functionality, and content.
Led usability planning improvements for an online store on a monthly, quarterly, and annual basis.
Possess knowledge in internet marketing, SEO, SERM, SMM, content strategy, email marketing, and branding.

Computer Skills:

Remote work proficiency, including tools for collaboration and communication tools such as: Google Docs, Zoom, Canva, Mac OS, Windows, GPT-chat.

Hobbies: Drawing, charity, social projects, personal development, psychology, Christianity.
Every Saturday I conduct an online Bible reading and translation group from English ESV into Ukrainian (online free)
[открыть контакты](см. выше в блоке «контактная информация»)

Watch the video with me.
Live feedback about the Callan Method: https://youtu.be/bKpYQkK63ek

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