Nathaniel
Customer support representative, 15 000 грн
- Занятость:
- Полная занятость, неполная занятость.
- Возраст:
- 28 лет
- Город проживания:
- Винница
- Готов работать:
- Винница, Удаленно
Контактная информация
Соискатель указал телефон, эл. почту и адрес.
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Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/7337262
Дополнительная информация
Iseghohimhen Nathaniel omon
Address:Stelmakha 3 apartment 12, Vinnytsia city, Ukraine, Vinnytsia, 21000
• phone no:[
• Email:[
Professional Summary
Highly resourceful customer service specialist and administrator with several years of progressive experience. Results-driven leader with documented success in ensuring repeat business opportunities, and solid customer retention. Proficient in planning and administering well-placed customer service plans, aimed at customer retention and satisfaction.
Also, an effective team player with proven success in working collaboratively to obtain the best results. Skilled communicator known for interacting with difficult clients in an optimistic manner
Skills
Clerical support
Data entry and analysis
Strong verbal communication
Process implementation
Good Team Player
Experience with slack
Technical Support
Proficient Interpersonal and written communication (English)
Self-motivated
Extremely organized
Client assessment and analysis
Proficient in usage of MS: Word, Power Point, Excel, Google Docs, Drive and Sheets and CRM
Customer Service
Work History
Online ESL Tutor, 04/2017 to 2019
Skyeng
• Teach English online via skype to children, young adults and adults from Asia,Russia and other parts of the world by using lesson flow provided by company
• Have a free conversation in English with my students as they choose.
• Providing feedback to students using positive reinforcement techniques to encourage, motivate, and build confidence.
• Regularly attain online teachers training to improve class room delivery to students. .
Customer Service Agent, 03/2017 to 03/2020
Front Desk helpers – Kiev, Ukraine
• Addressed customer complaints and mitigated dissatisfaction by employing timely and effective solutions.
• Coordinated and tracked materials movements to and from customers by liaising with drivers.
• Maintained accurate and current customer account data with manual forms processing and digital information updates.
• Provided primary customer support to internal and external customers in fast-paced environment.
• Coordinated with coworkers and managers to resolve difficult and high-level customer issues.
• Communicated professionally with colleagues, freelancers and clients.
• Adapted to new applications and maintained knowledge of current technologies.
Freight Agent, 02/2017-01/18
Pro Movers – Vinnytsia, Ukraine
• managing diaries and organizing meetings and appointments, often controlling access to my executive
• booking and arranging travel, transport and accommodation
• organizing events and conferences
• reminding the executive of important tasks and deadlines
• typing, compiling and preparing reports, presentations and correspondence
• managing databases and filing systems
• implementing and maintaining procedures/administrative systems
• liaising with staff and suppliers
Sales representative manager , ,2014 – 01/2017
MD group – Kharkiv, Ukraine.
• Performing cost-benefit analysis of existing and potential clients to meet their needs
• Maintaining positive business relationships to ensure future sales
• Presenting, promoting and selling products using solid arguments to prospective customers
• Reach out to customer lead through cold calling
• Achieve agreed upon sales target and outcomes within schedule
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
Sales representative manager, 2020- 31/03/2021
D2DPPE – Vinnytsia, Ukraine.
• Reach out to customer lead through cold calling
• Meeting up with my daily KPI
• Maintaining positive business relationships to ensure future sales
• Using CRM to organize my daily tasks.
Education
Fundamentals of Corporate Management, 2018
Alison Online Academy
How to improve with the model of improvement,2020
Institute for healthcare improvement,Boston USA
Doctor of Medicine: Medicine and Surgery, 2021
Vinnytsia National Memorial Medical University – Vinnytsia, Vinnyts’ka Oblast
Secondary School Leaving Certificate: Sciences
Leaders Academy Group of schools , (LAGOS) Benin city,Nigeria.
Другие резюме этого кандидата
15 000 грн
Винница, Удаленно
Высшее образование · Полная занятость
Образование: 11.2014 - 07.2021: Medicine (Pirogov memorial medical university, Vinnytsia)....
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