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Vasylyna Zityniuk
People Operations

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PROFESSIONAL SUMMARY

People Operations Specialist with 4+ years of experience managing full employee lifecycle for teams of 150–300+. Reduced
onboarding time by ~30% through structured workflow automation in PeopleForce and guides. Spearheaded HR process audits,
rebuilt HRIS infrastructure from scratch, and led a team of 4 recruiters as Head of HR. Experienced in supporting hybrid and
international teams, designing compensation systems, and implementing data-driven people processes.

CORE COMPETENCIES

HR Operations & Employee Lifecycle HRIS Administration (PeopleForce) HR Analytics & Recruiting Metrics

Recruitment Team Leadership Workflow & Process Automation Employee Relations & Engagement

Onboarding & Adaptation Design Compensation & KPI Design Google Workspace · Notion · Slack ·
Figma

WORK EXPERIENCE

La Piec 12/2025 – 04/2026

Head of HR (HRD)

Led and developed a team of 4 recruiters, providing coaching, structured feedback, and individual annual development
plans.
Managed full-cycle recruitment operations: set tasks, deadlines, and KPIs; supported recruiters during interviews; reviewed
reporting and delivered regular performance feedback.
Partnered with department heads to forecast and plan headcount needs, aligning recruitment pipeline with business
growth targets.
Tracked and optimized key recruiting metrics including time-to-hire and hiring funnel conversion rates, ensuring
recruitment plans were executed on time.
Redesigned team structure: conducted full redistribution of responsibilities, redefined roles, balanced workload across 4
team members.
Designed a compensation system: structured base salary and KPI components, and developed a vacancy weight scoring
model based on role complexity for fair and transparent pay distribution.

Old Lion Publishing House 05/2024 – 10/2025

HR Operations

Led full HR process audit and rebuilt 12+ core workflows in PeopleForce, reducing administrative processing time by
~35%.
Managed end-to-end employee lifecycle for 150+ employees, cutting average onboarding time from 3 weeks to 10 days
through structured documentation and checklists.
Launched structured 1:1 and continuous feedback framework adopted by 100% of team leads.
Managed HR budget and vendor relationships, delivering all projects within scope and on schedule.
Resolved 20+ employee relations cases in partnership with managers, maintaining zero escalations to legal.
Planit 12/2021 – 03/2024

Talent Manager

Administered benefits program for 300+ employees across hybrid and international teams, maintaining 98% data
accuracy in HRIS.
Maintained employee engagement through regular check-ins and pulse surveys; contributed to 12% improvement in
quarterly engagement scores.
Organized 15+ internal learning and team events annually, increasing participation rate by ~40%.
Supported hybrid and international teams in operational HR matters and day-to-day people operations.

EARLIER EXPERIENCE

Contact Manager — Prosteer Group 2018 – 2021

Client communication, contractor coordination, process optimization.

Supervisor / Adaptation Manager — Arce Contact Center 2017 – 2018

Training delivery, onboarding support, performance monitoring.

EDUCATION, CERTIFICATIONS & LANGUAGES

Education & Certifications Languages

HR School — STUD-POINT (2021) Ukrainian — Native

Fundamentals of HR: Career, Roles, Competencies & Challenges — English — B2
Prometheus (2023)
Spanish — B2
Psychology for HR — DAN.IT Education (2024)
Polish — A1
Midwifery Degree — Medyk College (2014)