Контактная информация

Соискатель указал телефон , эл. почту и адрес.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/7834781

Опыт работы

Quality assurance analyst

с 03.2022 по наст. время (2 года 2 месяца)
Online gaming Company, Киев (Non-profit and charitable organizations)

-Working as a QA head.
- Spearhead prioritization eftorts and monitor work to achieve objectives. - Collect and analyze data regarding established and potential customers. - Formulate comprehensive reports for company agents. - Lead a dynamic team while imparting training to new recruits.

Менеджер поддержки клиентов

с 12.2021 по 03.2022 (3 месяца)
Online gaming Company, Киев (Individuals)

- Successfully resolved end-to-end customer challenges, ensuring optimal satisfaction. - Managed and tracked client issue tickets. - Conducted comprehensive training sessions for new personnel.

HR Manager

с 07.2021 по 09.2021 (2 месяца)
Online gaming Company, Киев (Recruiting and HR)

- Recruiting the agents for the company.
-Creating a hiring plan
-Managing the selection process
-Proving onboarding offers to employees
-Maintaining documents of employees

Social media manager

с 09.2020 по 06.2021 (9 месяцев)
LT Group, India (Маркетинг, реклама, PR)

- Maintained a robust media and brand presence across Instagram platforms.
Leveraged social media analytics tools to monitor engagement and derive actionable insights. - Fostered valuable relationships with social media influencers, amplifying content reach.

Образование

Alfred nobel university

Medicine, Днепр
Неоконченное высшее, с 2020 по 2026 (6 лет)

Знание языков

• Английский — свободно
• Хинди — свободно

Дополнительная информация

I am Shifa Khurshid, an ambitious and passionate individual. Embracing independence at a young age has instilled in me a sense of confidence, exceptional multitasking abilities, refined leadership qualities, adaptability, and a mastery of time management skills. My free time is dedicated to exploring new avenues and acquiring diverse skills. With a firm commitment to leveraging my abilities to advance the company's mission, I bring a fervent attitude and a robust range of capabilities. My experience in adeptly handling both local and international clients equips me to adeptly navigate complex challenges. I am convinced that my inclusion as an employee would yield mutual advantages.