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Опыт работы

Project manager

с 01.2024 по 03.2026 (2 года 3 месяца)
NDA, Дистанційно (IT)

• Managing SEO projects from onboarding to KPI achievement;
• Owned SEO client delivery from onboarding to results review, ensuring KPI alignment and smooth execution;
• Served as the main client contact, building long-term relationships and managing day-to-day communication;
• Turned client business goals into actionable deliverables for internal SEO, content, outreach, and development teams;
• Coordinated cross-functional execution and ensured deadlines, budgets, and service quality were consistently met;
• Tracked traffic, rankings, conversions, and ROI, then turned the data into clear client-facing insights;
• Led recurring reporting and business reviews, explaining performance in commercial terms;
• Managed expectations, resolved escalations, and reduced churn risk through proactive communication;
• Identified opportunities for additional services and account growth;
• Contributed to improving internal delivery workflows and project management standards.

Customer success manager

с 01.2021 по 01.2024 (3 года)
Semalt, Київ (IT)

• Managed 30+ B2B SEO clients in US and EU markets with a focus on retention and revenue growth;
• Owned full sales cycle for SEO services, from first contact to contract expansion;
• Conducted discovery calls and translated business needs into SEO solutions;
• Drove upsell opportunities through performance-based recommendations;
• Collaborated with SEO, content, and development teams to ensure delivery;
• Contributed to internal product development (SEO tools, SaaS, CRM);

Sales representative

с 06.2018 по 12.2020 (2 года 7 месяцев)
Asus, Київ (Оптова торгівля, дистрибуція, імпорт, експорт)

B2B, tenders, event management

Образование

Київський політехнічний інститут імені Ігоря Сікорського

Біотехнологія і біотехніка, Київ
Высшее, с 2022 по 2024 (2 года)

Київський політехнічний інститут імені Ігоря Сікорського

Біотехнологія і біотехніка, Киев
Высшее, с 2018 по 2022 (4 года)

Знания и навыки

• Ведення CRM
• Продаж B2B
• Digital marketing
• Project management
• Google Analytics
• Google Search Console
• SaaS
• Business analysis
• Looker Studio
• Slack
• Worksection
• Google Sheets
• Onboarding for staff
• Budget planning
• Team management
• Delivery Management
• Conflict settlement

Знание языков

Английский — продвинутый