Александр
Community-менеджер
- Возраст:
- 35 лет
- Город:
- Одесса
Контактная информация
Соискатель указал телефон, эл. почту и LinkedIn.
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Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/8870700
Загруженный файл
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23.09.1988
City: Odessa
Contacts
phone: [
email: [
telegram: @codenameray
I am a reliable and dependable, dynamic and passionate person with 5 years of experience in Community and Support Service: communicating with the project audience, informing and educating them, maintaining a friendly atmosphere in the community and creating a positive image of the project. I have the ability to build strong relationships with all colleagues and clients, motivate and support them. I have a high level of drive, dedication and now I am looking for a suitable position where I can use my knowledge and skills to add value to the organization.
Skills:
Technical support, customer support, customer care, problem-solving skills, Zendesk, HelpDesk, Confluence, Jira, advertising in social networks, copywriting, good communication skills, English - Upper Intermediate.
Work Experience
Social media manager - MS TRADE Terminal
Feb 2020 – May 2022
- Promotion of the project in social networks
- Formation and development of the community
- Creation and maintenance of a positive image and recognition of the project
- Collecting information and receiving feedback from the target audience
- Spreading information and content about the project through all available communication channels (Twitter, Telegram, Discord)
Community manager – Robosoft Industries
Aug 2017 – Jul 2019
- Chat administration and maintenance
- Tech. support in Zendesk
- Mail correspondence with customers
- Customer support
Manager, Deputy director – Advertising agency “VMESTE”
2014 – 2017
- Work with clients and contractors
- Receiving and maintaining an order at all stages of production
- Accounting, budgeting
- Purchasing supplies to the office
- On-site production visits
- Involvement in hiring and training of new personnel
Purchasing Manager, Administrator – Printing house “New Media”
2012 – 2014
- Formation and sending applications for the purchase to suppliers
- Reporting, monitoring and ensuring the timely supply of materials
- Daily reconciliation of shipped products for the previous day
Education:
Odesa National Maritime Academy
Faculty of Navigation
2005-2008
Odesa I.I.Mechnikov National University
Faculty of Journalism, Advertising and Publishing
2010-2016
Professional Courses:
Computer Academy "STEP"
Faculty of Computer Graphics and Design
2015-2016
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