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Vira Hlushak HOTEL RECEPTIONIST
My professional experiences in the hotel industry allowed
Contacts me to acquire a real sense of service and contact with
customers. I have strong capacity for adaptation and I
Lannilis, Bretagne, France
always find the balance between the needs of clients and
the establishment. I am very confident working with new
07 49 35 48 21
software, I can do financial transactions and I am a fast
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Education Working Experience
Receptionist Vacances Bleues La Villa du Lac (France)
Master The economic April 2023 - August 2023
cybernetic, State Technical Welcome and consult the customers at the reception
University (Kherson, Ukraine), service. Proceeding with booking requests for the
1998 - 2003 different hotel services.
Certificated courses of Check-in, check-out service, customer loyalty, invoicing
according to the hotel policy.
messroom cabin stewardess, Answering emails, phone calls and proceeding with
The school of marine service hotel booking through the hotel software.
OMEGASHIP (Kerch, Ukraine), Receptionist Club Med Valmorel (France)
2011 January 2023 - March 2023
Certificated courses of casino Welcome and consult the customers at the reception
dealer, Casino logistics Croupier service. Proceeding with booking requests for the
training center (Klaipeda, different hotel services.
Lithuania), 2017 Check-in, check-out service, customer loyalty, invoicing
according to the hotel policy, proceeding with emails
and phone calls.
Skills Stewardess service Brittany Ferries (France)
July 2022 - September 2022
Verbal and written Working on ferry board providing services to
communication passengers as serving in the tea room, bar, self-service
Customer focus restaurant.
Organization and planning
Interim manager, Cashier, Croupier casino
Listening, attention to details Silversea cruises, Costa cruises (International)
Dependability, multitasking April 2017 - November 2021
Cash management, digital
Management of cash operations for slot machines.
operations Establishment of reports with the cashier, reports on
Computer skills, fast learning activity and customer requests, update on recorded
and adapting for new softwares turnover.
English - fluent Contribute to the commercial development of the
French - intermediate establishment and customer loyalty.
Ukrainien - mother language
Programmer analyst, engineer Electric motors factory
(Ukraine) September 2001 - June 2016
Implementing the software projects and clear
establishment of the customers needs and
requirements. Maintenance of financial and accounting
systems, support and development of company
databases.