Контактная информация

Соискатель указал телефон , эл. почту и адрес.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/9145794

Опыт работы

Customer support representative

с 05.2019 по 08.2020 (1 год 3 месяца)
Amazon Partner Company, Remote (IT)

• zendesk
• payment processing
• Support customers by providing helpful information, answering questions, and responding to complaint.
•strategic negotiator
• microsoft office
• Ensure qualitative customer focus and timely addressing of customers' needs, and all roadside assistance services are provided in a timely and efficient manner

Customer service manager

с 01.2017 по 08.2018 (1 год 7 месяцев)
Mariposa, Remote (Telecommunications and networking)

• data verification
• Basic user experience with WordPress
• Proactively provide tracking updates to customers and warehouses.
• Provide rate quotes for volume/spot/air etc
• Provide assistance by answering phone calls, chatting and via e-mail.
• Maintain accurate, comprehensive, and timely records related to roadside assistance in company systems

Образование

Kharkiv national medical university

Medicine, Kharkiv
Высшее, с 2018 по 2024 (6 лет)

Дополнительное образование и сертификаты

TEFL

2021

Знания и навыки

Знание языков

Английский — свободно

Дополнительная информация

Teaching (2 years of experience)
Advanced, I currently use it.