Контактна інформація

Шукач вказав телефон , ел. пошту та адресу.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/9145794

Досвід роботи

Customer support representative

з 05.2019 по 08.2020 (1 рік 3 місяці)
Amazon Partner Company, Remote (IT)

• zendesk
• payment processing
• Support customers by providing helpful information, answering questions, and responding to complaint.
•strategic negotiator
• microsoft office
• Ensure qualitative customer focus and timely addressing of customers' needs, and all roadside assistance services are provided in a timely and efficient manner

Customer service manager

з 01.2017 по 08.2018 (1 рік 7 місяців)
Mariposa, Remote (Telecommunications and networking)

• data verification
• Basic user experience with WordPress
• Proactively provide tracking updates to customers and warehouses.
• Provide rate quotes for volume/spot/air etc
• Provide assistance by answering phone calls, chatting and via e-mail.
• Maintain accurate, comprehensive, and timely records related to roadside assistance in company systems

Освіта

Kharkiv national medical university

Medicine, Kharkiv
Вища, з 2018 по 2024 (6 років)

Додаткова освіта та сертифікати

TEFL

2021

Знання і навички

Знання мов

Англійська — вільно

Додаткова інформація

Teaching (2 years of experience)
Advanced, I currently use it.