Катерина

KATE KVITKA Work experience
Personal Assistant/Office Manager Aug 2019 - Feb 2020
Algorithm Global LLC, Kyiv
Maintenance of primary documentation
Communication in English B1-B2 with a foreign director
Translation of documents from English to Ukrainian and vice versa
Organization of meetings
Accompanying at business meetings
Research according to strict criteria
Personal Customer support agent Feb 2020 - Jan 2021
Phone number Mindy Teams, Kyiv
[открыть контакты](см. выше в блоке «контактная информация») Customer support in chat
Email Empathy
[открыть контакты](см. выше в блоке «контактная информация») Multitasking
Date of birth Quick resolution of troublesome situations
27-11-2000
Contact center administrator Sep 2021 - Dec 2021
Gender
Evolf, Kyiv
Female
Potential customer research
Communication and new customers attraction
Interests
Transferring customers to the sales department
Sports
Office Manager Jan 2022 - Feb 2022
Singing Sales Group, Kyiv
Swimming
Budget control and its distribution
Statistics Ordering the necessary equipment and goods to support the work of the office
Time-management Organization of work and control of employee attendance
Reading Documentation and reports maintenance

Customer support representative Apr 2022 - Present
Languages Arka Express, Ivano-Frankivsk
English Customer support in logistics maintenance ordered loads
French Entering loads in the internal system
Setting appointments with customers
Spanish
Giving updates on loads
Load tracking

Education and Qualifications
Bachelor of Management Sep 2019 - Jun 2023
KROK, Kyiv

Skills
Microsoft office
Google office
Customer support
Researching
Load maintanence
Fast learner