Ezekiel
Customer support representative
- Занятость:
- Полная занятость.
- Возраст:
- 26 лет
- Город проживания:
- Киев
- Готов работать:
- Удаленно
Контактная информация
Соискатель указал телефон и эл. почту.
Фамилия, контакты и фото доступны только для зарегистрированных работодателей. Чтобы получить доступ к личным данным кандидатов, войдите как работодатель или зарегистрируйтесь.
Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/9241448
Опыт работы
Customer service manager
с 11.2022 по 07.2023
(8 месяцев)
Healthy Nutrition LLC, Remote (Hotel and restaurant industry)
Assisting with sales and upselling
Assisting with the development and implementation of customer service policies and procedures
Participating in ongoing training and development to stay up-to-date on company products, services, and policies
Providing feedback to management on ways to improve the customer experience
Assistant Manager
с 02.2021 по 09.2022
(1 год 7 месяцев)
NY Medical, Remote (Medicine, pharmacy)
Booking patient appointments
Medical documentation
Handling calls to pharmacies, insurance companies and laboratories
Staying updated with advancements in medical treatments, technologies
Making sure healthcare regulations are up-to-date and reliable information is given to clients
ravel arrangements, and accommodation.
Customer support representative
с 03.2019 по 12.2020
(1 год 9 месяцев)
Netevia, Other countries (Finance, banking, and insurance)
Responding to customer inquiries via phone, email, or live chat
Troubleshooting technical issues and helping customers resolve problems
Handling customer complaints and escalations in a professional and timely manner
Maintaining accurate and up-to-date customer records
Identifying and suggesting solutions to improve the customer experience
Образование
Ivan Franko National University of Lviv
BA Literature, Lviv
Высшее, с 2018 по 2021 (3 года)
Taras Shevchenko National University of Kyiv
Computer Science, Kharkiv
Высшее, с 2015 по 2019 (4 года)
Дополнительное образование и сертификаты
Customer Servive Professional Course
3 months
Microsoft Office Tools
3 months
Business Communication
2 months
Data Entry & Proofreading
2 months
Basic Logistics & Transport
4 months
AI Writing & Update Tools
2 months
Знания и навыки
Знание языков
- Английский — свободно
- Украинский — средний
Дополнительная информация
Hi! I am a customer service specialist with communication, teamwork, and leadership skills. I am highly organized, detail-oriented, and I am comfortable working independently or as part of a team.
I am excited to contribute my skills and knowledge to a dynamic and forward-thinking company. With a passion for problem-solving and collaboration, I believe that I am well-suited to your company.
I look forward to the opportunity to discuss how I can contribute to the success of your company.
Другие резюме этого кандидата
Удаленно
Высшее образование · Полная занятость
- SEO copywriter, Beverly SEO Studio, 10 месяцев
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Сравните свои требования и зарплату с вакансиями других компаний:
Резюме кандидата размещено по адресу: https://www.work.ua/resumes/9241448