Аліна

Alina Tarasova
EXPERIENCE
July 2022 - Current
Associate People Experience Specialist EPAM | Izmir
•Organizing, coordinating and executing successful client visits;
•Developing customized itineraries for each client visit, incorporating their
unique preferences and interests to create memorable and impactful
experiences;
• Researching and agreeing with venues, vendors and suppliers to procure
comprehensive list and secure quality, cost-effective agreements;
İzmir, Türkiye, originally from • Organizing of events;
Mariupol, Ukraine • Consulting and support of banking processes;
• Conducting conducting all kinds of intercultural communications/negotiations
[открыть контакты](см. выше в блоке «контактная информация»)
(with security, cleaning service, educational institutions) as an interpreter in
[открыть контакты](см. выше в блоке «контактная информация») Turkish;
•Providing and monitoring support for + 190 people as well;
•Handling case assignments, draft service plans, review case progress and
determine case closure;
PROFESSIONAL SUMMARY •Collecting information pertaining to the incident/case;
As a skilled case manager, I specialize
in supporting relocated workers. Also I March 2022 - July 2023
have extensive experience organizing Support Agent Emakina.TR | Izmir
client visits and have developed strong
vendor and supplier relationships • Multi-talented Support Agent effective at managing information, technical
concerns and team member support needs with speed and efficiency;
through my Turkish language skills.
Additionally, I excel in event planning • Self-directed and knowledgeable with excellent relationship building and
critical thinking skills;
and have a proven track record of
executing successful events. Overall, I • Dealing with assistance in the adaptation of relocated workers, solving
problems to simplify their initial life;
am dedicated to providing exceptional
service and delivering tailored solutions • Providing assistance by answering to people's requests on Support Portal;
for each client's unique needs. • Organizing of groups for issuing a bank card with support in process of
management and supervision by providing guidance;
• Making analytics with comparative statistics of opening bank accounts
throughout Türkiye;
CORE QUALIFICATIONS • Consulting on obtaining a residence permit;
Case Management; • Assisting in emergency critical situations in the company;
•
Emotional intelligence; • Supporting in intercultural communications;
•
Writing and oral skills; • Researching educational institution information in Izmir(schools,
• kindergarten ,colleges) and organizing visits to them ( accompanying as an
• Attention to details;
interpreter)
• Constant desire to learn more;
Assertiveness; • Welcoming and helping people with paperwork.
•
• Extraordinary and creative way of
thinking; December 2021 - April 2022
• Negotiating. 3D Visualizer Freelance | Izmir

• Creating realistic views of 3D interiors in 3Dmax;
• Creating sequences under tight deadlines and seamlessly integrating with
other components;
• Possessing creative thinking to come up with innovative designs;
• Compiling and organizing high quality images of finishes for rendering
purposes;
• Having the ability to translate creative concepts into tangible products
specifications that can be manufactured cost effectively;
• Having the ability to understand the wishes of the client and embody them in
the form of high-quality image, as well as the ability to offer creative ideas if
necessary.

September 2021 - March 2022
Sales Manager Victoria Gelinlik | Izmir
• Meeting with clients, delivering presentations and educating on product and
service features and offerings;
• Resolving customer issues quickly to close deals and boost client
satisfaction;
• Targeting and prospected for new business through telemarketing, individual
creativity and innovation;
• Implementing of wholesales of the company's products;
• Participating in exhibitions.

August 2019 - December 2019
Administrator and Recruiter Turkish Grill Restaurant | Kyiv

• Coordinating the daily front of house and back of house restaurant
operations including the opening and closing of the restaurant;
• Managing the orders of food, supplies, and beverages, as well as inventory
control and auditing of stockroom;
• Taking customer orders, served food and beverages, and maintained the
cleanliness of the restaurant;
• Playing a key role in ensuring a clean and comfortable atmosphere for
restaurant guests;
• Managing full recruitment cycle to keep company fully staffed;
• Introducing work and helping with adaptation of new personnel;
• Creating convenient work schedules for staff and controlling food quality
and 100% customer satisfaction by auditing menu items and food service
performance;
• Providing advertising of the institution using various tools for promotion and
business development;
• Successfully managing and leading a team of 6 members .

EDUCATION
2020
Unfinished | Tourism
Tauride National University named by V.I.V, Kyiv

LANGUAGES
Ukrainian, Russian: First Language
English: B2 Turkish: B2

Upper Intermediate Upper Intermediate

COURSES AND HARD SKILLS
• Microsoft Word, Excel, Google Sheets;
• 3D visualization (visual360);
• Basics of Python;
• Psychology of intergroup relations;
• Emotional intelligence;
• Assertive communications;
• Business English;
• Academic Turkish.