Менеджер з продажу

Company Overview: We are a production company specializing in the manufacturing of high-quality glass containers and tableware. With a commitment to excellence and innovation, we cater to a diverse range of businesses, primarily operating in the B2B sector. Our products are renowned for their durability, aesthetic appeal, and sustainable design, making us a preferred choice for clients worldwide.

Position Overview:As a Sales Representative, you will play a pivotal role in assisting our sales team to effectively manage client relationships, process orders, and provide exceptional customer service. You will act as a liaison between the sales team and various internal departments to ensure seamless communication and coordination. This position offers an exciting opportunity to be part of a dynamic team in a fast-paced manufacturing environment.

Key Responsibilities:

1. Customer Relationship Management (CRM):
   • Develop and maintain strong relationships with existing clients to understand their needs and preferences.
   • Respond promptly to client inquiries and concerns, providing accurate and timely information.
   • Proactively engage with clients to identify opportunities for upselling and cross-selling our products.
2. Order Processing and Coordination:
   • Process sales orders accurately and efficiently, ensuring compliance with company policies and procedures.
   • Coordinate with production, logistics, and other relevant departments to facilitate order fulfillment and delivery schedules.
   • Monitor order status and proactively address any issues or delays to ensure on-time delivery.
3. Sales Support:
   • Assist the sales team in preparing quotations, proposals, and presentations for prospective clients.
   • Provide administrative support, including maintaining sales records, generating reports, and updating customer databases.
   • Collaborate with marketing to develop promotional materials and campaigns to support sales initiatives.
4. Product Knowledge and Training:
   • Develop a deep understanding of our product line, including features, specifications, and applications.
   • Stay informed about industry trends, competitor products, and market dynamics to effectively position our offerings.
   • Participate in training sessions and product demonstrations to enhance knowledge and sales proficiency.
5. Continuous Improvement:
   • Identify areas for process improvement and efficiency gains within the sales support function.
   • Contribute ideas and suggestions to enhance customer satisfaction, streamline operations, and drive revenue growth.
   • Actively participate in team meetings and brainstorming sessions to share insights and best practices.

Qualifications:

• Bachelor’s degree in business administration, marketing, or a related field (preferred).
• English (PreIntermidiate)
• Proven experience in a sales support or customer service role, ideally within a manufacturing or B2B environment will be a plus.
• Strong communication skills, both verbal and written, with the ability to interact effectively with clients and internal stakeholders.
• Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
• Proficiency in CRM software and Microsoft Office Suite (e.g., Excel, Word, PowerPoint).
• Attention to detail and accuracy in order processing and data management.
• Adaptability and a willingness to learn in a fast-paced, evolving industry environment.

Benefits:

• Competitive salary commensurate with experience.
• Comprehensive health insurance.
• Paid time off and holidays.
• Professional development and training opportunities.
• Collaborative and supportive work environment.

Join our team and become an integral part of our success in delivering exceptional products and service to our valued clients in the glass container and tableware industry.

Apply now to embark on a rewarding career journey with us!