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Rock Commerce

Retention manager

  • 90 000 – 120 000 UAH · After all deductions
  • Remote jobs
  • Full-time·Standard schedule: 5/2

About the job

Hi! We are currenly looking for a Middle+/Senior Retention Manager to join our international team.We have four stores and total four brands, US and Canada markets.

Main responsibilities:

  • Develop and implement customer retention strategies
  • Set up and manage automations in Klaviyo (required experience): email campaigns, segmentation, personalization.
  • Analyze customer behavior and create programs to increase repeat purchases.
  • Work with Shopify, managing order processes and customer interactions.
  • Continuously improve retention metrics

Requirements:

  • 3 years of experience with Klaviyo and Shopify. Klaviyo experience is mandatory, Skio or Recharge.
  • Experience in D2C and e-commerce, understanding online store operations and SaaS tools.
  • Strong knowledge of email marketing, automations, and customer data management.
  • Self-motivated, analytical, and eager to grow with the company.

We offer:

  • Work in a fast-growing e-commerce brand in the health and wellness industry.
  • Opportunity to implement your ideas and influence customer retention strategy.
  • Friendly and professional team.
  • Competitive salary and career growth opportunities.

If you are a Klaviyo and Shopify expert, passionate about D2C clients, and want to impact business growth, please send us your CV.


Key requirements and skills

  • English — average
  • Work experience more than 2 years.
  • Responsibility
  • Marketing
  • Email Marketing
  • Shopify User
  • Motivated
  • Data management
  • D2C
  • English
  • Klaviyo
  • Skio
  • Recharge
  • Shopify expert
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Rock Commerce
  • Retail, less than 10 employees

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