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IRYNA GEUMEI

Date of Birth: 20 November 1983
Nationality: Ukrainian
Current address: Svitlovodsk, Ukraine
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Phone: [open contact info](look above in the "contact info" section) E-Mail: [open contact info](look above in the "contact info" section)
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An astute professional with over 7 years of cross functional experience in various industries. Adept at rendering complete customer satisfaction by providing and exceeding best service and looking to work as a team to enhance productivity, innovatively for the organization. Distinction in establishing optimum relationship with the customers & team members to create harmonized environment. Skilled in maintaining cordial relations with external and internal bodies for the smooth running of operations.

ORGANIZATIONAL EXPERIENCE

1)June 2013 – June 2014: Freelance Translator/Interpreter and Proofreader, Cairo, Egypt.

• Proofreading, editing and revising translated materials.
• Ensuring consistency of terminology and demonstrating highest standards of professional behavior.
• Traveling with or guide tourists.
• Providing clients with a grammatically correct, well-expressed final version of the translated text.


2)October 2011 - June 2013: Premium Lounges Front Desk Supervisor, Etihad Airways, Abu Dhabi, UAE.
•Handling day-to-day operations of Business and First Class Lounges to ensure high standard of service and guest care at all times as directed by the F&B management.
•Handling any guests' complaints according to Etihad Airways complaint handling standards.
•Ensuring performance of colleagues is managed as per company’s guidelines.
•Promoting teamwork and co-operation on a continuous basis.
•Maintaining open line of communication and co-ordination with related departments to ensure guests' requests and complaints are handled effectively and efficiently.
•Working with the IT team on the business centre requirements, report any faults in the related equipment.
•Ensuring proper colleagues grooming and attendance is adhered.
•Ensuring clear Standard Operating Procedures are developed, communicated, updated and implemented.
•Maintaining knowledge of all menu items and service procedures in the lounge.

3)August 2008 – Sep. 2009: Substitute Teacher, Dubai American Academy GEMS School, Dubai, UAE.

•Assisting in the educational and social development of students under the direction and guidance of the teacher.
•Providing support for individual students inside and outside the classroom to enable them to fully participate in activities.
•Assisting class teachers with maintaining student records.
•Preparing and presenting displays of student's work.
•Supporting class teachers in photocopying and other tasks in order to support teaching.

4)July 2005 – Dec. 2007: Translator, 'Native Speaker Translation' agency, Kiev, Ukraine.
• Translating written materials from English and German to Russian and Ukrainian.
•Compiling information, such as technical terms used in legal settings, into glossaries and terminology databases to be used in translations.
•Researching legal, technical and scientific phraseology to find the correct translation.
•Liaising with clients to discuss any unclear points.
•Proofreading and editing final translated versions.
•Providing clients with a grammatically correct, well-expressed final version of the translated text, usually as a word-processed document.

EDUCATION

•2000-2004: Kremenchug State Polytechnic University (bachelor’s degree, major: English/German <--> Russian/Ukrainian Translation)
•2004-2005: National Technical University of Ukraine 'Kiev Polytechnic Institute' (master’s degree, major: Translation);
• 2006: Ukrainian Branch of the European School of Education by Correspondence (International Secretary Course).

TECHNICAL SKILLS

MS Office; all Internet and E-mail Applications, DCS, Amadeus, Epiphany; Cargo Spot (Cristal); fast typing speed.

LANGUAGE SKILLS

Speak Read Write
English Expert Expert Expert
Russian Expert Expert Expert
Ukrainian Expert Expert Expert
German Intermediate Expert Expert
Arabic Intermediate None None