Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/3737050

Work experience

Technical writer

from 07.2022 to now (1 year 10 months)
СК "Телемед", ТОВ "НМТ", Київ (IT)

Creation and support of multilingual manuals for patients, doctors, managers, distributors, owners, and service engineers of telemedicine systems. At the same time, I checked the performance of products and submitted bug reports about the errors found to the QA and BA departments.
Examples of my work are also available online: https://www.manula.com/manuals/sk-telemed/show2doc/1/ur/topic/web

Technical writer

from 03.2021 to 03.2022 (1 year)
Profit Center FX ltd, Kyiv (IT)

The main large-scale task completed - creating a User's Manual for the brokerage CRM system.
Along the way several short User's Guides for the use of third-party service and auxiliary tools for customers heve been created.
Have been started two new tasks: the creating of User's Manual of administration package for the Profit Center products
and describing the operation of the virtual casino product, describing the interaction and cooperation of its blocks and components, the data exchaging ways between blocks.
The war begining canseled the completion of this tasks.

Technical writer

from 05.2019 to 01.2021 (1 year 8 months)
JCash, Киев (IT)

Support and maintenance of payment aggregators software documentation products.
Description of new blocks and functions of the software code in collaboration with the departments of business analytics and developers.
Support of the documentation by changes made to product features and in accordance with the QA testing department. An example of API documentation for product users: https://docs.any.money/en/
Transfer of documentation between different documentation and description systems.

Technical writer

from 03.2017 to 05.2019 (2 years 2 months)
ООО "uStudio", Київ (IT)

Writing users manuals and instructions for using the sites of providing the auctions and tenders in the state trading system "Prozorro.ua".
For good understanding the products I have to understand the required functionality of the sites by law. During the instructions writing I perfom the compliance check of the proposed capabilities and functions with the requirements of the Specification, and perform associated "push-button" product testing. With the compilation of task trackers tasks for developers about the correction of noticed products errors and bugs.

Technical writer

from 08.2015 to 11.2016 (1 year 3 months)
FF Group, Киев (IT)

My main job is writing in Russian and English full (Class User manual) and short (Class Quick guide) manuals and instructions of using and setting up the license plate recognition software and Local Monitoring System software.Writing and translating the news and content for corporate sites (example: http://number-ok.com/Development and writing the instructions for installation and configuration of video cameras with built-in plate recognition software (Mounting manual class).

Technical Writer

from 01.2015 to 07.2015 (6 months)
Эффективная безопасность, Киев (IT)

I worked as a technical writer for a company engaged in the development, sales and implementation of video surveillance and access control systems.I was engaged in the development and writing of guidelines for the production, filling the news columns of corporate sites, reviews and comparative tests of branded products, writing and updating the goods specifications, translation into English and editing the translations from the translation bureau. The results of my work were presented at www.partizan-cctv.com sites, www.partizan.ua, www.partizan-cctv.ru, datalink.com.ua

Education

NTUU KPI

Aviation and space system department. Information and measurement technique speciality., Киев
Higher, from 1991 to 1997 (5 years 5 months)

Knowledge and skills

Language proficiencies

• Russian — fluent
• Ukrainian — fluent
• English — advanced

Additional information

Professional skills

I have many years of experience in writing instructions and guides for setting up and using software products in Russian and English. I was engaged in the development and writing of instructions for the installation and configuration of video cameras with built-in license plate recognition software.

I had the experience of supporting the code of software products, writing internal and external API documentation.

I have experience in using documenting and version control service (GitHub).
I use text and spreadsheet processors as an main worktool, use the graphic editors for create and processing the illustrations.

Versed in the declared and demonstrated specifications. I know how to make a reasoned opinion on the specifications and test results analysis, to present it in verbal or writing form at the required level of audience (for professionals or for the "dummies"). I have ability to write about complex things in simple words

Can easy read and translate technical texts in English, easy to perceive the spoken English language speakers and lecturers. Without difficulty translating technical texts into English. To restore the oral skills of spoken English I'm requiring a little more practice.
I have experience of work with the task trackers JIRA, Workspace, knowledge base Confluence.