Resume from May 23, 2018

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This job seeker has chosen to hide his personal information and contact info. You can contact him using this page: https://www.work.ua/resumes/4833970

Customer Service Manager (English)

Employment:
Full-time, part-time.
City of residence:
Kyiv
Ready to work:
Poltava, Remote

Contact information

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Knowledge and skills

MS Excel MS Office

Additional information

Benjamin Kingsley Mensah
42 Perova Boulevard
Kyiv
[open contact info](look above in the "contact info" section)
[open contact info](look above in the "contact info" section)

Customer Service Manager (English)

Qualities
1. Team-oriented
2. Quick to adapt
3. Pay attention to details
4. Effective communicator
5. Strong work ethic--Setting and achieving goals
Education
Poltava Technical University
Bsc. Petroleum Engineering
Poltava, Poltavs'ka oblast
Graduated June 2018

Ukrainian Medical and Dermatological Academy
Russian language proficiency certificate
Poltava, Poltavs'ka oblast
Graduated August 2014

Sunyani Senior High School
West African Senior School Certificate Examination
Sunyani, Brong Ahafo Region
Graduated June 2013

Employment History

CIENCE
Researcher
Kiev
April 2016 - May 2017
1. Lead generation
2. Enrichment of existing leads

CIENCE
Sales Assistant

Kiev
May 2017 - July 2017
1. Lead generation
2. Cold emailing
3. Cold calling
4. Managing clients information in the CRM system
5. Turning cold leads into hot leads
6. Weekly calls and send out of leads to client
7. Weekly and monthly report

Ejaw Estonia OU
Sales Manager
1. Lead research
2. Cold emailing
3. Importing leads to the CRM
4. Setting up appointments with prospects
5. Daily reporting
6. Explaining company's products with prospects via skype call
August 2017 - Present

Hobbies & Interests
1. Surfing the internet
2. Using the computer
3. General research
4. Listening to music
5. Playing and watching football
6. Socializing
Languages
English:
Native
Russian:
Conversational
Akan:
Native
Ukranian:
Beginner
References
Dr. David Ben Kumah
[open contact info](look above in the "contact info" section) Lecturer, Kwame Nkrumah University of Science and Technology
Kumasi, Ghana
Mr. Kofi T. Clinton
[open contact info](look above in the "contact info" section) Vice president, National Union of Ghanaian students (NUGS)
Poltava, Ukraine

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