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Customer Service Manager (English)
- Employment:
- Full-time, part-time.
- City of residence:
- Kyiv
- Ready to work:
- Poltava, Remote
Contact information
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Knowledge and skills
Additional information
Benjamin Kingsley Mensah
42 Perova Boulevard
Kyiv
[
[
Customer Service Manager (English)
Qualities
1. Team-oriented
2. Quick to adapt
3. Pay attention to details
4. Effective communicator
5. Strong work ethic--Setting and achieving goals
Education
Poltava Technical University
Bsc. Petroleum Engineering
Poltava, Poltavs'ka oblast
Graduated June 2018
Ukrainian Medical and Dermatological Academy
Russian language proficiency certificate
Poltava, Poltavs'ka oblast
Graduated August 2014
Sunyani Senior High School
West African Senior School Certificate Examination
Sunyani, Brong Ahafo Region
Graduated June 2013
Employment History
CIENCE
Researcher
Kiev
April 2016 - May 2017
1. Lead generation
2. Enrichment of existing leads
CIENCE
Sales Assistant
Kiev
May 2017 - July 2017
1. Lead generation
2. Cold emailing
3. Cold calling
4. Managing clients information in the CRM system
5. Turning cold leads into hot leads
6. Weekly calls and send out of leads to client
7. Weekly and monthly report
Ejaw Estonia OU
Sales Manager
1. Lead research
2. Cold emailing
3. Importing leads to the CRM
4. Setting up appointments with prospects
5. Daily reporting
6. Explaining company's products with prospects via skype call
August 2017 - Present
Hobbies & Interests
1. Surfing the internet
2. Using the computer
3. General research
4. Listening to music
5. Playing and watching football
6. Socializing
Languages
English:
Native
Russian:
Conversational
Akan:
Native
Ukranian:
Beginner
References
Dr. David Ben Kumah
[
Kumasi, Ghana
Mr. Kofi T. Clinton
[
Poltava, Ukraine
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