Виктория
Business development manager, 60 000 UAH
- Employment:
- Full-time, part-time.
- Age:
- 28 years
- City:
- Kyiv
Contact information
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You can get this candidate's contact information from https://www.work.ua/resumes/6651412
Language proficiencies
English — fluent
Additional information
Viktoriia Bondarchuk
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PROFESSIONAL
SUMMARY
Retail and costumer relations specialist with a wide experience in sales and delivering excellent customer services to the clients. A diligent professional with financial and analytical skills who is highly competent in handling complex matters and accomplishing goals in a professional way.
WORK HISTORY
SALES EXECUTIVE
TWG Tea | Singapore
10/2018 to CURRENT
Managed direct sales; Assisted clients on a regular basis providing them with detailed, professional consultation and objective advice; Regularly worked with client documentation and databases; Handled enquiries
and constantly checked satisfaction with service; Offered efficient services to customers by identifying their inquires and giving confident and professional impression; Coordinated deliveries and accurately organized the work process achieving targets within set timeframes;
GUEST RELATIONS MANAGER
Maison Ikkoku | Singapore
09/2017 to 09/2018
Responded to customer requests, offering excellent support and tailored recommendations to address needs; Partnered with all team members to deliver services that support company objectives, consistent with corporate values; Built outstanding client relationships through effective communication and teamwork for continued customer satisfaction and loyalty, and collected customer feedback and delivered reports to leadership to promote correction.
SKILLS
Customer-oriented approach and ability to build partnership and mutual trust relationship
Inter-personal skills and knowledge of business etiquette Problem-solving and negotiation skills
Ability to work independently and as a dedicated team member High computer skills, awareness of all major programmes
EDUCATION
Junior specialist in Finance and Credit (With honours ) 2014
Economic collage " KNEU" , Kyiv
Bachelor degree in Finance and Credit (With honours )2017
Kyiv National Economic University , Kyiv
Additionally passed exams and received such certificates:
•National depository certificate
•Trading certificate.
•1C certificate
•Python
ADDITIONAL INFORMATION
In 2016 successfully completed a student summer exchange program Work and travel USA.
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