Doreen

Customer service manager

Employment:
Full-time.
Age:
30 years
City of residence:
Kyiv
Ready to work:
Kyiv, Remote

Contact information

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Work experience

Sales representative

from 01.2021 to now (3 years 8 months)
Gold company, Київ (Sales)

Achieved monthly sales goals by promoting product benefits and enrolling new clients.
Answered questions about company offerings with knowledgeable responses about products and services.

Customer service manager

from 05.2019 to 12.2020 (1 year 7 months)
The Online Pharmacy, New York (Introduced higher standards for customer service and increased efficiency by streamlining operations. Followed through with client requests to resolve problems. Monitored customer service operations to assess agent performance and provide feedback.)

Knowledge and skills

  • MS Word
  • MS Excel
  • MS Office
  • MS PowerPoint
  • Teaching

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