Olena

Horietova Olena
phone: [open contact info](look above in the "contact info" section)
e-mail: [open contact info](look above in the "contact info" section)
Kharkiv, Ukraine

Sales Operations Manager

Luxoft Ukraine
December 2022 -
present time Sales Operations Manager
Main responsibilities:
1) Opportunities and Leads validation in Salesforce.
2) Check the Pipeline Data Health and discuss with Sales team if necessary.
3) Industry Pipeline Data Health weekly calls leading.
4) Reports and Dashboards preparation in Salesforce (related to accounts and opportunities data).
4) Won/Lost opps analysis and comments preparation.
5) Presales requests assistance.
4) Ad-hoc requests

December 2020- Owner/ Sales Manager (online yarn shop, Prom.ua)
February 2022 Main responsibilities:
1 year 2 months 1) Orders maintenance, communications with the clients (color, amount, price, parcels number etc)
2) Goods providers searching, agreements process leading, goods purchases planning and control.
3) Warehouse leftovers control.
4) Sales analysis (ABC).
4) Monthly results reporting preparation (P&L, CF), short and long terms budgeting.
5) Shop page and product page filling and maintenance

Main achievements:
1) Revenue increasing from 6k UAH to 90k UAH per months during the year.
2) 98% of Client’s satisfaction level.

November 2017 - Company with foreign investments Book Club “Family Leisure Club”
June 2019 Ukraine, Kharkiv, https://www.bookclub.ua/

1 year 7 months Finance Controller
Main responsibilities:
1) Annual budget (P&L, CF) preparation for Cosmetic and Service (Warehouse, Call Center and IT departments)
business units.
2) Actual results preparation (P&L, CF), differences analysis and explanation vs Budget, monthly/annual
forecasting, results presentation.
3) Cost of services calculation.
4) Cosmetic cycle (+Sales channels) performance results preparation.
5) Purchase requests verification vs budget and forecast, its approval in 1C.
6) Ad-hoc reports preparation

Main achievements:
1) 1) Leading of budget preparation process for Cosmetic dpt without Finance team manager support. The document
was approved by top managers and owners of the company.
2) 2) Cost of services calculation transforming to calculation by processes. As the result the company had better
understanding of its costs of services and warehouse tariffs, easy to compare with competitors, easy to work with
the costs and its decreasing.
August 2017 - Rohansky Meat Factory
October 2017 Ukraine, Kharkiv, http://rmk.kh.ua/ua/
3 months
Sales Analyst
Main responsibilities:
1) To provide ABS Sales analysis by channels, clients, SKUs and other areas;
2) Sales Volumes monthly forecast preparation;
3) Ad-hoc reports preparation.

SUN InBev Ukraine
August 2015 — Ukraine, Kharkiv, www.suninbev.com.ua
March 2017
1 year 7 months Business Budgeting Performance Commercial Team Lead (8 direct reports)
Main responsibilities:
1) To organize the month end closing commercial costs and bonuses for distributors and key customers.
2) To organize and ensure the providing reports (MACO by regions and SKU, P&L by regions and channels, other
profitability reports) by commercial team.
3) Approving of commercial contracts in OFF trade channel;
4) Approving of business travels for sales and trade marketing team;
5) Searching and implementation of initiatives to simplify and automate processes of commercial team.

Main achievements:
1) During 3 month was a back-up of BBP Commercial manager (+5 direct reports);
2) Leading of PDCA for forecast accuracy Sales Pack and NR/Hl improvement in 2015, as a result 3 of 4 KPIs
were achieved more than 30% via 2014.
3) Decreasing of Team’s workload in 2016 vs 2015 by 15%.

August 2013 — SUN InBev Ukraine
August 2015
2 years 1 month Senior Planning Performance Specialist
Main responsibilities:
1) Checking (vis budget and forecast) and approving of commercial costs and discounts for distributors and key
customers;
2) Providing monthly forecast of commercial costs and Net Revenue;
3) Checking of prices for clients for each SKU during price increase and price review process.
4) MACO analysis;

September 2011 SUN InBev Ukraine
— August 2013
2 years Planning Performance Specialist

October 2008 — Kharkiv region hot energy corporation
September 2011
3 years Economist

Education
Master degree Kharkiv State Technical University of Building and Architecture
2011
Management of Organization
Additional education

2018 - Business processes of the call center, Call center profitability calculation (All-Ukrainian Association
of Contact Centers)

Education in progress
SQL for Data Science at Courcera

Key skills
Languages Ukrainian, Russian — native
English — upper intermediate

Skills SAP ERP, MS Excel, MS Outlook, Forecast, Cost Control, Cost Analysis, Team management, Team player,
PDCA, Budgeting, P&L, Presentations, BI