Вакансія від 7 грудня 2018

Customer care agent

IT; 10–50 співробітників
Вид зайнятості:
повна зайнятість, готові взяти студента

Опис вакансії

We are, a thriving SAAS start-up. Our product is a marketing platform that helps marketing and sales teams. Platform helps to build outreach campaign from scratch. Most of our customers are from the US and Europe.

If you are ready and willing to take part in our ambitious plans — we invite you to become our full time customer care and team lead!

Your primary responsibilities will include:

  • Provide help to customers
  • Proactively set, track, and accomplish specific goals
  • Optimize and experiment with processes to better serve our users

Desired Qualifications:

  • Fluent English
  • Be able to 'Self-manage'
  • Service mindset — you put yourself in other people’s shoes, act with empathy, and communicate clearly and directly with customers and internal team members
  • Willing to go above and beyond to help clients
  • Flexibility, with a desire to think outside of the box and grow with Snovio team

We offer you:

  • A competitive salary
  • Comfortable and well-equipped office in the center of the city (near McDonald’s ;)
  • The chance to work with team of young and enthusiastic professionals
  • A possibility of participating in various conferences from Hong Kong to New Orleans
  • Official full time employment
  • An opportunity for self development and personal growth

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