Сайт пошуку роботи №1 в Україні
Готельно-ресторанний бізнес; 50–250 співробітників-
Київ, вулиця Еспланадна, 17.
1,3 км від центру - Повна зайнятість. Також готові взяти студента. Досвід роботи від 1 року.
- Відповідальність
- Уважність
- Працьовитість
Опис вакансії
Sky Loft Hotel Kyiv by Rixwell is urgently looking for a Reservations Agent to join our professional team!
Sky Loft Hotel Kyiv by Rixwell — the first hotel managed by Latvian hotel operator Mogotel Hotel Group in Ukraine.
Are you motivated, dedicated, hardworking, and passionate? Do you have a sense of fun? Are you enthusiastic about serving others and applying your individual creativity at work every day?
You are more than welcome to apply today and become a valuable part of our big Sky Loft Hotel family!
Responsibilities:
- Process all reservation requests, changes, and cancellations received by phone, fax, or mail.
- Identify guest reservation needs and determine appropriate room type.
- Verify availability of room type and rate.
- Explain guarantee, special rate, and cancellation policies to callers.
- Answer guest questions about property facilities/services e.g., hours of operation, room availability, restricted dates, rates, and room types, packages, promotions, entertainment, restaurants, special events.
- Input and access data in the reservation system. Indicate special room reservation types by inputting the correct code and rate into the reservation system.
Requirements:
- Relevant work experience in a similar position at least for 1 year;
- Fluent English and Ukrainian (speaking and writing);
- Accuracy and attention to details;
- Being able to work in a team;
- Display a positive and creative approachable attitude;
- Hotel experience will be plus;
- Good communicative, organizational, administrative, and interpersonal skills;
- Willingness to work under the pressure.
- Knowledge of programs 1C, Opera, Fidelio will be a privilege.
We offer:
- The opportunity to work in the great new hotel in the heart of Kiev alongside the top talent within the hospitality industry;
- High standards of employment environment;
- Extensive learning and development opportunities;
- High standards of work;
- Complimentary meals and uniform;
- Medical insurance program after passing probation period;
- Friendly and professional team;
- Competitive salary.
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