Customer support representative (English line)

UTECH — a SaaS product company, offering innovative technologies that empower industry-leading logistics and transportation companies the ability to support and maintain business growth. Among our projects, you can find, GPStab ELD, UTECH TMS, etc. UTECH is an exceptional well-established company with a team of professionals who are always eager to support you and now you have a great chance to join our family-type company with a friendly atmosphere because we’re currently looking for a Customer Support Representative. Location: Lviv Required Skills and Experience

• Fluent in English — Upper-Intermediate level and higher (B2+)
• Schedule: Day (8:00 am — 8:00 pm) and night (8:00 pm — 8:00 am) shifts and then two days off;
• Multitasking
• Ability to learn fast
• Ability to work in a high-paced environment
• Problems solving
• Team player
• Good diction
• Will be good if you have experience in the call center

Responsibilities

• Picking up calls
• Replying to emails
• Performing troubleshoot
• Consulting about the application

What will you get with UTECH?

• Health Coverage (gym, medical insurance, yoga, dentist, etc.)
• Technical Growth compensation (training, meet-up, conference, etc.)
• PTO and paid sick leave
• Life Event Bonuses
• Exciting team buildings
• Regular performance reviews
• Free English courses, which are paid for by the company
• Game & lounge zones (ping-pong, table football, etc.).
• Accounting as a service
• Memorable anniversary presents
• Ability to work in a successful company
• Convenient office location
• Experienced colleagues who are ready to share knowledge
• Friendly atmosphere, care for the comfort of specialists
• Tea, and coffee in the office, at the expense of the company