Pre-Sales Engineer (North America)

Ajax Systems is a developer and manufacturer of Ajax wireless and wired security systems with smart home capabilities. We are a full-cycle company, from idea generation and development to mass production. There are more than 100 devices in the Ajax line: they protect the premises from robbery, fire, flooding and provide an opportunity to control electrical appliances. This year, we presented a line of video products, which are NDAA-compliant and seamlessly integrated into Ajax ecosystem. Our company is a Ukrainian success story, a place of incredible strength and energy.

Today, Ajax protects more than 2.5 million users in 169 countries. Ajax has been awarded the highest European cities in the field of security. Every year, we show multiple growths, both in the number of teams and in all users worldwide.

The business direction consists of 14 departments. The position is part of the Pre-Sales Team. Pre-sales is a team responsible for technical support of existing, new, and potential B2B clients, who explain all the technical nuances of sensors, protocols, and security technologies. And with the release of new products, the team conducts training seminars and webinars for partners worldwide. The region is North America.

Main duties:

• Conducting technical seminars, exhibitions, presentations, and webinars (for company employees and customers);
• Market research and competitor analysis;
• Technical consultations and support of key accounts;
• Collecting customer requirements and identifying potential problems with the product implementation;
• Preparing proposals according to the conducted analysis;
• Cooperation with the sales and R&D teams;
• Conducting communications and long-term relations with the company’s key partners.

Key requirements:

• Technical background;
• Strong written and verbal communication skills;
• Experience in public speaking (as an advantage);
• Willingness to travel abroad;
• As an advantage — experience in the domain of security/access control/video surveillance/fire safety/smart home systems.
• Knowledge of English at least the Upper-Intermediate level is mandatory.

We offer:

• Freedom to make decisions and implement ideas;
• Medical insurance;
• The driving team and zero bullshit culture;
• Payment of external training for professional development;
• Chance to improve English skills through interactions with native speakers;
• Ajax security system kit (participation in the beta test project — creation and testing of new gadgets before their release);
• Flexible work schedule in the office during the trial period and hybrid work afterwards;
• Regular business trips.

Join us to make «Made in Ukraine» sign synonymous with reliability.