Logistics Support Specialist

Lemberg Group Inc. is hiring After Hours support for our drivers and dispatchers.

Join our stable and reliable transport company in USA!

With over 10 years of experience in the industry, we are committed to delivering exceptional service to our clients while providing a supportive work environment for our drivers. We emphasize a positive atmosphere, professional development, and teamwork to ensure the ongoing success of our company and employees.

Duties include:

• Coordinate with transportation personnel for timely pick-ups and deliveries outside regular hours.
• Provide tracking updates to brokers and customers during non-business hours.
• Communicate with brokers for location updates, ETA, and loading/unloading status.
• Monitor and communicate location and ETA updates to customers as needed.
• Address detentions, assist with freight-related inquiries, and provide administrative support.
• Assist with driver-related administrative tasks and maintenance support.

• Promptly address maintenance requests and diagnose fleet issues during after-hours shifts.
• Coordinate urgent repairs and roadside assistance, documenting activities for compliance.

• Assist with ELD-related queries and technical issues from truck drivers during after-hours shifts, including troubleshooting, documentation, and issue escalation as needed. Stay updated on ELD regulations and best practices for accurate support delivery.

Requirements:

• Strong communication skills and the ability to remain composed under pressure.
• Familiarity with logistics software and tracking systems is a plus.
• Ability to work independently and make quick decisions in a dynamic environment.
• Flexibility to work non-standard hours and on weekends as needed.
• Experience in a dispatch, logistics, or transportation role is preferred but not mandatory.

This is a full time position. Please check the schedule below before applying.

Monday-Friday: 5:00 pm-10:00 pm (CST)

Saturday-Sunday: 8:00 am-5pm (CST)