Customer Service Representative with Russian

N.B. Pay attention that job is based in Riga, Latvia

Description and Requirements

Overview of tasks:

• Understanding the advertiser’s profiles, needs, and expectations
• Answering the advertisers' questions by providing expert opinion and advice
• Playing a key role to determine company’s business targets
• Support end user and support services, including but not limited to outbound phone, email and other related activities for the purposes of customer service and satisfaction

What we expect:

• Excellent communication skills in Russian and English both written and verbal
• Experience in Customer Service, preferably in B2C or B2B environment
• Proven ability to deal with problems and solve them effectively
• Professional customer service skills: solutions mindset, helping nature
• Online advertising experience is a huge plus and preferred
• Educated / experienced in online sales or marketing
• Knowledge of traditional marketing ecosystems
• Passionate to learn and research
• EU citizenship or Latvian Residence Permit

What we offer:

• Attractive salary is up to EUR 1.380, — gross and fully paid training period
• Appealing bonuses for weekend and public holidays
• Private health insurance after 3 months of probation period
• Working as part of a dynamic and multicultural team, with flat hierarchies and a first-name workplace culture
• Advanced job opportunities in our internationally growing company
• Great office with modern workspaces in Jaunā Teika
• Positive international working environment
• Appealing benefits like regular fruit deliveries for a healthy lifestyle and free drinks
• Employee discount programs, providing partnerships with fitness centers and restaurants
• Attractive employee referral bonus programs
• Intriguing and diverse responsibilities

Please send your application to fallowing email :

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