Logistics Tracking Associate, Support Representative (US Market)

American Logistics Company

Position Title: Logistics Tracking Associate

Start Date: ASAP

Shift — you can choose any that works better for you!

Shift 1: Monday — Friday (14:00—23:00)

Shift2: Monday — Friday (22:00—7:00) High priority.

Shift3: Thursday — Sunday (22:00 — 7:00) High priority

Shift 4: Monday — Friday (06:00 — 15:00)

Position Summary:

The Tracking Associate is a key role in the organization whose job is to make sure that all loads in transit are accounted for. The position will be responsible for work with the operations team and drivers to identify possible issues and escalate them.

Working Conditions:

• Work from a comfortable office in Kyiv (Vasilkivska metro station)
• Official employment
• Worthy payment
• Transparent paid system
• Paid Time Off (10 days vacation +5 sick leaves)
• Friendly atmosphere, team buildings, and other benefits

Responsibilities:

• Make sure the tracking team fulfills its goals and all loads are accounted for
• Communicate effectively with the operations team
• Ensure the timely transit of freight
• Identify and escalate issues
• Establish relationships with drivers to receive timely updates
• Other Ad hoc activities

Skills Required:

• Strong English speaking skills (Upper-intermediate/Advanced)
• Being proactive and making sure that goals are met
• Taking responsibility for results and defusing situations
• Ability to learn CRM and other company software
• Ability to understand and prioritize in stressful situations
• Strong problem-solving and organizational skills
• Being a team player

Kindly send your CV in English

Hope to see you soon as a part of our team :)