Sales Assistant (B2B, travel industry)

Who We Are

Yanolja Go Global is a leading B2B wholesaler in the travel industry, specializing in hotel accommodations, transfers, and car rentals.

With 20,000+ partners and 30+ offices worldwide, we operate across Europe, the Americas, and Asia. Our advanced technology provides real-time access to products via XML, online portals, and white-label solutions. With a diverse, multicultural team, we deliver innovative solutions and 24/7 service to our partners.

We are seeking a well-connected Sales Assistant to expand Yanolja Go Global’s across Ukraine.

As a Sales Assistant, you will work closely with the Business Development Manager for the Ukrainian market, providing a broad range of support and services throughout the sales lifecycle. Your contributions and attention to detail are vital to the company’s success and client satisfaction.

Responsibilities and Duties:

• Assist the Sales Manager in meeting the company’s sales goals.
• Provide administrative support to the Sales Manager.
• Prepare statistics and reports using the Qlik Sense program; track and follow up on the sales process.
• Complete and send contracts to new customers via the DocuSign platform.
• Manage and document account activities on work management platforms such as Monday.com, including reviewing, generating, and converting leads into new customers.
• Maintain in-depth knowledge of our online hotel, transfer, flight, and car rental booking platform to assist with customer inquiries via phone and email, coordinating with the relevant departments.
• Create, set up, and modify accounts on the Go Global Travel platform; handle new user activation requests via email, and initiate follow-up calls.
• Conduct occasional market research to identify new potential customers and initiate introductory calls.
• Provide customer service and collaborate with other departments (finance, technical, legal, etc.).
• Communicate development initiatives to the Sales Manager.
• Keep up to date with product knowledge and the company’s goals and vision.
• Participate in sales events and conferences (occasional foreign travel).
• Plan and organize meetings and appointments.

Expectations:

Language Skills:

• English: Upper Intermediate (C1)
• Ukrainian: Proficient (C2)
• Other languages will be an advantage

Requirements and Skills:

• Experience in the tourism industry is required.
• Excellent organizational and communication skills.
• Strong sales and analytical skills.
• Ability to work independently.
• Responsible, reliable, and proactive attitude.
• Strong teamwork and collaboration skills.
• Strong administrative and writing skills.
• High degree of discretion when handling confidential information.

What We Offer:

• Exciting and dynamic work within a young, cheerful, and international team.
• Daily use of foreign languages.
• Competitive salary

To Apply: Please send your CV, preferably in English, to [відгукнутися]