Personal, Executive Assistant (Trusted PA Role)

About the Role: We are looking for a highly organised, proactive, and trustworthy Personal Assistant (PA) to provide hands-on support to a Director/Founder. This is a key, people-facing role that goes beyond basic administration and requires strong judgment, excellent communication skills, and a high level of discretion.

You will act as a central point of contact, manage daily communications, coordinate the diary, and support decision-making by keeping things organised, moving, and under control. The role involves regular, direct communication with the Director and close collaboration on a daily basis.

Key Responsibilities:

• Manage a busy inbox, prioritising messages and responding on behalf of the Director when appropriate
• Coordinate diary and calendar, including scheduling meetings with multiple stakeholders
• Act as a key point of contact for professionals such as schools, local authorities, clinicians, parents, and subcontractors
• Chase responses, follow up on actions, and ensure tasks are completed in a timely manner
• Maintain clear systems for tracking correspondence, actions, and priorities
• Handle sensitive and confidential information with care, discretion, and professionalism
• Adapt quickly to changing priorities in a fast-paced environment

Key Skills & Competencies:

• Excellent written communication skills and professional email etiquette
• Strong organisation and time-management skills
• Ability to prioritise, make sound judgment calls, and work proactively
• High level of discretion and confidentiality
• Confidence in communicating with a wide range of professionals
• Ability to adapt to a dynamic, evolving workload

PA / Administrative Experience:

• Previous experience supporting a Director, Founder, or senior leadership team
• Proven experience managing a busy inbox and replying on behalf of someone else
• Strong diary and calendar management experience
• Experience coordinating meetings and multiple stakeholders
• Comfortable chasing responses and keeping momentum on outstanding actions

Industry Experience (Desirable):

• Experience in education, SEN, health, social care, or another people-focused organization is highly desirable
• However, strong transferable PA experience is more important than sector-specific knowledge
• Willingness to learn and an understanding of the sensitivity of the work are essential

Tools & Technical Skills:

• Confident user of Google Workspace (Gmail, Calendar, Docs, Drive)
• Experience managing shared inboxes and delegated email access
• Ability to create and maintain clear tracking systems
• Strong attention to detail, especially when handling sensitive or confidential information

What This Role Is:

• A trusted, hands-on PA role
• High level of autonomy and responsibility
• Close daily collaboration with the Director
• Meaningful work in a people-focused, impact-driven environment
• Involvement starts from part-time (4−5 hours/day) with the potential to expand.