Business Development Manager

About the Role

We are looking for a dynamic and experienced Business Development Manager to join our growing IT outsourcing company. This role is critical in driving business growth through the acquisition of new clients and maintaining long-term relationships. You will lead the full sales cycle — from the first contact through the discovery phase, proposal, and negotiation — to the closing of the deal.

Key Responsibilities

• Lead end-to-end client engagement and communication throughout the entire sales cycle
• Identify client needs, prepare and present tailored outsourcing solutions including discovery phases
• Prepare and deliver compelling proposals, presentations, and commercial offers
• Negotiate contracts and close deals with new and existing clients
• Take ownership of the client relationship post-sale, acting as the primary account manager
• Ensure that committed deliverables are met in coordination with delivery teams
• Manage and oversee internal project managers and development teams to ensure project alignment with client expectations
• Represent the company at international conferences, trade shows, and industry events
• Travel to the customer site from time to time to run on-site business reviews and strengthen long-term partnerships
• Participate as a speaker or panelist at events to build brand awareness and thought leadership
• Collaborate with marketing and technical departments to support lead generation and delivery success

Requirements

• Proven experience in selling IT outsourcing projects, including discovery and pre-sale consulting phases
• Strong understanding of the IT services market, delivery models, and client expectations
• Ability to manage long and complex sales cycles with both technical and business stakeholders
• Experience in account management, ensuring customer satisfaction post-sale
• Demonstrated leadership skills in managing cross-functional teams
• Excellent communication and interpersonal skills
• Public speaking experience and a confident presence at industry events
• Minimum Upper-Intermediate level of English (written and spoken); proficiency in other languages is a plus
• Willingness to travel internationally for client meetings and industry events

Preferred Qualifications

• Experience working with clients in the EU, UK, and North America (USA and Canada)
• Valid visas or travel authorization for USA, Canada, and the UK
• Background in business consulting or digital transformation is a plus
• Familiarity with CRM tools and sales automation systems
• Valid car driving license and readiness to travel locally when required