Помічник керівника

About the role: We are looking for an organised Assistant to support the SVP of Infrastructure in managing a global network of Data Centers (DC) and ISPs. You will act as the vital link between our internal engineering team and external partners across the USA, Brazil, and Europe.

Your Key Responsibilities:

• Billing & Invoice Tracking: Monitor and track incoming invoices from global data centers and ISPs. You will keep everything under control and stay on top of payment statuses.
• RMA Management: Handle the RMA process for faulty hardware — from opening tickets with vendors to tracking shipments and logistics for replacements.
• Operational Coordination: Coordinate with data centers, internet providers, and hardware vendors to resolve various administrative and operational requests.

Requirements:

• Strong Written English: Ability to communicate clearly and professionally via email and ticketing systems (B2-C2).
• Software: Expert user of Google Workspace (Docs, Sheets) and Microsoft Office.
• Technical Aptitude: Readiness to learn basic server architecture to oversee hardware replacements effectively.
• Reliability: High attention to detail and a «get things done» mindset — you follow up until the task is complete.

Schedule & Location:

• Working hours: 11:00 AM — 20:00 PM (Kyiv time).

What to expect:

• Direct reporting to the SVP of Infrastructure.
• Fast-paced environment with no bureaucracy.
• Practical, hands-on operational experience in a global tech company.

We offer:

• Fast career growth in an international tech company;
• Competitive compensation package;
• Performance-based bonuses;
• Flexible and comfortable working environment;
• Paid vacation and sick leave.

Please don’t forget to leave feedback when submitting your CV. You’re also welcome to contact us via Telegram: https://t.me/boosteroid_hr We accept Telegram messages Monday to Friday, from 9:00 AM to 19:00 PM. Messages sent outside of these hours will not be reviewed.