Адміністратор рецепції, Front Office Agent

Holiday Inn Kyiv is a part of InterContinental Hotels Group (IHG) which is one of the largest hotel chains with over 6 000 hotels worldwide. It’s located in the central area of Kyiv on Velyka Vasylkivska street, next to St. Nicolas Cathedral.

The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Office Agent, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You’ll also create a warm atmosphere that makes our guests feel at home in any location.

Main duties include:

• welcoming guests in a friendly, prompt and professional manner;
• registering guests, issuing room keys, providing information on hotel services and room location;
• answering phones in a prompt and courteous manner; up-selling rooms where possible to maximize hotel revenue;
• accurately processing all cash and credit card transactions in accordance with established procedures.

You will need excellent communication skills, written & oral with proficiency in English and Ukrainian.

We provide you with:

• Official employment

• 2/2, 12 hours working schedule, 8:00—20:00 / 20:00−08:00
• uniform with laundry service;
• bonus system;
• free meals in staff cafeteria;
• opportunities for learn and develop;

Join us and you’ll become part of the global IHG family