Customer support operator

RISK inc: An International iGaming Company Pushing the Boundaries of Entertainment

Who We Are:

An international iGaming company specializing in identifying and fostering the growth of high-potential entertainment markets. With 1000+ professionals in 20+ locations, we operate in 10 countries, serving over 300,000 customers.Always Pushing the Boundaries? You Already Belong at RISK!

Our global-scale operations are based on strong internal expertise, analytics, and data research. We have expertise in iGaming operations (sports betting, online casino), digital and affiliate marketing, tech solutions, and data analytics.

We are currently looking for a high-energy, structured, and hungry Junior Affiliate Manager to join our team.

In this role, you will:

• Provide customer support via live chat, instant messengers, and email, ensuring timely and accurate assistance
• Handle customer requests and issues with a strong focus on service quality and user experience
• Learn and confidently apply product knowledge, internal procedures, and support guidelines in daily work
• Collaborate with internal teams to resolve customer cases and operational issues
• Maintain a professional and customer-centric approach in all interactions
• Be ready to work night shifts as part of a rotating schedule

Skills you’ll need to bring:

• Strong written communication skills with attention to clarity and tone
• Language proficiency: English — B1+, Ukrainian — fluent
• Customer-oriented mindset with a high level of empathy and stress resilience
• Responsibility, accuracy, and the ability to stay focused in a dynamic environment
• Confident basic computer skills and the ability to quickly adapt to new systems
• Availability to work from a personal laptop during the first two weeks of training

Our Benefit Cafeteria is Packed with Goodies:

• Children Allowance
• Mental Health Support
• Sport Activities
• Language Courses
• Automotive Services
• Veterinary Services
• Home Office Setup Assistance
• Dental Services
• Books and Stationery
• Training Compensation