Senior Analyst Supply Operations

An international fast-growing technology company. In this role you will be responsible for:

• conduct in-depth data analysis to identify trends, opportunities, and pain points within supply operations, focusing on metrics like order delivery time, courier dispatch time, partner preparation time, partner acceptance time, and customer ratings;
• generate actionable insights from complex datasets to inform strategic decisions and operational improvements for our couriers and partners;
• develop and maintain dashboards and reports to track key performance indicators (KPIs) and operational metrics related to supply operational performance;
• identify and communicate important insights to relevant stakeholders, influencing changes that enhance supply and partner efficiency and satisfaction;
• utilize data to support the establishment of excellent relationships with company’s partners and couriers, demonstrating data-backed value and building engagement;
• work alongside and communicate effectively with all other teams involved in operations success to ensure a data-driven approach.

Required experience and skills:

• you’re passionate about diving deep into data, identifying root causes, and extracting meaningful insights;
• you’re comfortable working with KPIs and OKRs, and you have a proven track record of using data to drive decisions;
• intermediate level skills in Google Spreadsheets/Excel are a must;
• hands-on experience with SQL and the ability to apply it in practical scenarios;
• experience with Looker or similar platforms (e.g., Tableau, Power BI) is highly desirable;
• you can clearly articulate complex analytical findings to both technical and non-technical audiences;
• you are independent and take initiative in identifying and pursuing analytical opportunities;
• an empathetic, inclusive, and curious attitude that drives continuous learning and improvement.

The company offers:

• an enticing equity plan that lets you own a piece of the action;
• top-notch private health insurance to keep you at your peak;
• monthly credit to satisfy your cravings;
• discounted gym memberships to keep you energized;
• online therapy and wellbeing benefits to ensure your mental well-being.

If you are interested in the position, click «Apply» and our recruiter will contact you if your profile is relevant to the position.