VIP Sales Manager

Company Description:

RISK inc: An International iGaming Company Pushing the Boundaries of Entertainment

Who We Are:

An international iGaming company specializing in identifying and fostering the growth of high-potential entertainment markets. With 1000+ professionals in 20+ locations, we operate in 10 countries, serving over 300,000 customers.

Always Pushing the Boundaries? You Already Belong at RISK!

Our global-scale operations are based on strong internal expertise, analytics, and data research. We have expertise in iGaming operations (sports betting, online casino), digital and affiliate marketing, tech solutions, and data analytics.

Key Responsibilities

• Manage communication with VIP clients through messengers, email, and phone calls
• Build and maintain strong, long-term relationships with assigned VIP clients
• Maintain and regularly update client information in the CRM
• Monitor and analyze key financial and performance metrics of assigned VIP clients
• Develop and apply personalized bonus offers based on individual client needs
• Identify client needs and provide a high level of personalized service
• Work closely with internal teams to ensure a seamless VIP client experience
• Maintain confidentiality when working with sensitive client and financial information

Candidate Requirements

• Previous experience in VIP Sales, VIP Account Management, or a similar role
• Experience in the iGaming industry is required
• Proven experience working with VIP / high-value clients
• Strong personal sales and negotiation skills
• Experience working with CRM systems
• Strong analytical and financial skills
• Ability to understand and work with sales and financial metrics
• Confident and professional communication skills
• Ability to communicate naturally and comfortably with high-value clients
• Ukrainian is required
• English is a plus
• High emotional intelligence and empathy
• Stress resistance and ability to work effectively in a fast-paced environment
• Diplomacy, tact, and strong relationship-building skills
• Proactive and self-driven approach
• Strong sense of responsibility
• Absolute confidentiality

Additional Information

Our Benefit Cafeteria is Packed with Goodies:

• Children Allowance
• Mental Health Support
• Sport Activities
• Language Courses
• Automotive Services
• Veterinary Services
• Home Office Setup Assistance
• Dental Services
• Books and Stationery
• Training Compensation
• And yes, even Massage!

Ready to Take the Leap?

Join a team where every day is an opportunity to take a RISK and come out on top. Follow us on LinkedIn and Instagram, and let us be your hub for turning ambitious ideas and extraordinary solutions into reality.

At RISK, we believe that our people are the driving force behind our success. Together, we can achieve great things and push the boundaries of what’s possible in the iGaming industry.