Partner Development Manager

Supplax is an American company with Ukrainian roots, growing in the U.S. market for over 5 years. We act as a remote back office for home improvement professionals across the United States. Our team of 100+ specialists handles nearly every organizational and operational process.

We currently operate in more than 30 major U.S. cities and have successfully completed over 30,000 home improvement projects.

We’re looking for a results-driven Partner Development Manager to grow and strengthen our network of B2B partners across the U.S.

What You’ll Do:

• Manage a portfolio of established B2B partners, primarily interior designers and general contractors across the United States, taking over each relationship after the initial introduction by our outreach team.

• Maintain consistent, value-driven communication via different channels, building a clear understanding of each partner’s project pipeline, volume and seasonality.

• Identify qualified project opportunities, collect the required project details, and hand them off to the sales team ready for quoting.

• Drive repeat business and referrals by staying actively involved after each completed project and maintaining proper retention cycle.

• Respond to partner inquiries promptly and keep CRM records accurate and current, with every account having a defined next step.

• Partner with the Sales and cold calling teams to ensure seamless handoffs and a consistent experience for every partner, from first contact to completed project.

Requirements:

• At least 1 year of experience in one or more of the following roles: Account Management, BDR, SDR, Customer success, or similar B2B roles;

• Spoken and written English at C1 level or higher;

• High emotional intelligence: able to read tone and subtle cues, build long-term partner relationships, and spot both opportunities and potential issues early;

• Strong organizational and time-management skills: ability to work through and navigate a large account portfolio, organize using a CRM to track changes.

Nice to Have:

• Experience in the construction, home improvement, renovation, or interior design industry;

• Previous experience working with U.S. clients or American companies.

What We Offer:

• 100% remote work from anywhere in the world;

• Stable salary payments in U.S. dollars;

  Working hours: 4:00 PM-1:00 AM Kyiv time;

Base salary + performance bonuses, the bonuses are uncapped — your income grows with your results, with average compensation being:

Junior: $1,000−1,200+;

Middle: $1,300−1,700+;

Senior: $2,000−2,300+;

Benefits package includes:

• 20 days of paid vacation annually;

• Paid sick leaves;

• Paid days off on U.S. federal holidays;

Additional benefits:

• Regular English practice with an English teacher;

• Compensation for professional development courses;

• Career growth based on results, not tenure: move up within the B2B department or into other areas of the company;

• Direct impact on the development and growth of the company’s partner network;