Human Factor

Chief Technology Officer

  • Human Factor , Агенція
  • Дистанційна робота
  • Повна зайнятість·Стандартний графік: 5/2

Про вакансію

Requirements

  • 7+ years of experience in software engineering, system architecture, or technical leadership.
  • 3+ years in a CTO, VP of Engineering, Engineering Director, or Technical Lead role.
  • Proven experience building and scaling payment platforms, subscription systems, FinTech products, or high-volume transactional applications.
  • Strong knowledge of backend architecture, distributed systems, microservices, and API development.
  • Experience with payment processing, recurring billing, PSP integrations, and transaction management.
  • Strong understanding of cloud infrastructure (AWS, GCP, or Azure).
  • Experience with Docker, Kubernetes, CI/CD, and infrastructure automation.
  • Solid knowledge of relational and NoSQL databases, caching, and message queues.
  • Understanding of application security, PCI DSS requirements, and data protection principles.
  • Experience managing cross-functional engineering teams and technical budgets.
  • Strong analytical, problem-solving, and decision-making skills.
  • Ability to balance technical excellence with business priorities and delivery speed.
  • English: Upper-Intermediate (B2) or higher.

Nice to Have

  • Direct experience with Sweepstakes, iGaming, affiliate marketing, or subscription-based businesses.
  • Experience building payment orchestration or payment gateway solutions.
  • Knowledge of card payment processing, 3D Secure, tokenization, and recurring transaction flows.
  • Experience integrating multiple acquiring banks and PSPs.
  • Understanding of payment approval optimization, smart routing, and automated retry strategies.
  • Experience with high-load systems handling large transaction volumes.
  • Knowledge of fraud prevention, risk management, and chargeback monitoring.
  • Experience with product analytics, A/B testing, and conversion optimization.
  • Previous experience scaling startups or building engineering departments from scratch.

What We Offer

  • Executive-level position with direct influence on company strategy.
  • Opportunity to build and scale international Sweepstakes and FinTech products.
  • Full ownership of technology strategy, architecture, and engineering processes.
  • Direct collaboration with the CEO, CMO, and business stakeholders.
  • Freedom to make technical decisions and introduce new technologies.
  • Opportunity to build and lead your own engineering organization.
  • Competitive compensation with a performance-based bonus structure.
  • Remote work and flexible working environment.

Key Responsibilities

Technology Strategy & Architecture

  • Define and execute the company’s technology strategy and technical roadmap.
  • Design and maintain scalable, secure, and high-performance system architecture.
  • Lead the development and optimization of payment gateways, subscription platforms, and backoffice systems.
  • Ensure high availability, fault tolerance, and scalability of critical infrastructure.
  • Evaluate and implement new technologies to improve system performance and business efficiency.
  • Manage technical debt and establish engineering standards.

Payment Processing & Subscription Infrastructure

  • Lead integrations with payment service providers (PSPs), acquirers, and payment gateways.
  • Develop and optimize payment routing, cascading, and transaction processing.
  • Oversee recurring billing, subscription lifecycle management, and automated payment retries.
  • Improve payment approval rates and transaction reliability through technical optimization.
  • Implement secure payment APIs, webhooks, and third-party integrations.
  • Develop systems for transaction monitoring, reconciliation, refunds, and chargeback management.
  • Collaborate with Product and Finance teams to improve payment infrastructure and operational efficiency.

Engineering & Infrastructure

  • Manage backend, frontend, QA, and DevOps engineering teams.
  • Oversee cloud infrastructure, deployment pipelines, and production environments.
  • Implement CI/CD processes, automated testing, and engineering best practices.
  • Ensure effective monitoring, logging, alerting, and incident management.
  • Optimize infrastructure costs, system performance, and resource utilization.
  • Establish disaster recovery and business continuity procedures.

Security & Compliance

  • Define and implement cybersecurity policies and technical security standards.
  • Lead technical preparation for PCI DSS compliance and security audits.
  • Ensure secure handling of payment information and sensitive customer data.
  • Implement access controls, encryption, vulnerability management, and security monitoring.
  • Ensure compliance with applicable data protection regulations, including GDPR.
  • Conduct regular security reviews and coordinate penetration testing.

Product Development & Delivery

  • Work closely with the CEO, CMO, and Product teams to align technology with business objectives.
  • Translate business requirements into scalable technical solutions.
  • Own technical delivery timelines, engineering priorities, and resource allocation.
  • Improve development processes, release management, and software quality.
  • Support rapid product experimentation, integrations, and international market expansion.

Team Leadership

  • Build, manage, and mentor high-performing engineering teams.
  • Establish clear performance metrics, engineering processes, and accountability.
  • Lead technical hiring, onboarding, and professional development.
  • Create a culture of ownership, innovation, and continuous improvement.
  • Manage external technology vendors and technical partners.

Ключові вимоги і навички

  • Англійська — просунутий
  • Досвід роботи від 5 років.
  • Відповідальність
  • Docker
  • Планування бюджету
  • AWS
  • Лідерство
  • Управління командою
  • Урегулювання конфліктів
  • Надійність
  • MS Access
  • Ризик-менеджмент
  • CI/CD
  • Кібербезпека
  • PSP integrations
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