Mariia

Mariia Sitnikova
Business Analyst ​

Location : Kyiv, Ukraine
Email: [відкрити контакти](див. вище в блоці «контактна інформація»)
Phone: [відкрити контакти](див. вище в блоці «контактна інформація»)
Telegram: https://t.me/mariiasitnikova

SUMMARY

Business Analyst with hands-on experience working on an AI-powered platform aimed at optimizing business analysis
and project management workflows. Skilled in documenting requirements, creating user stories and journey maps, and
supporting AI-based tools that streamline team collaboration. Experienced in preparing onboarding materials and demo
presentations, as well as analyzing product usage data. Strong communication and coordination skills, developed
through cross-functional teamwork with developers, QA, designers, and PM. Background in logistics and account
management adds a practical edge in client communication and operational efficiency.

WORK EXPERIENCE
​
EPAM — Junior Business Analyst​
​
Jul 2024 – Present
●​ Worked on an AI-driven platform designed to support and automate project management and business analysis
processes.
●​ Created user stories, epics, and tasks based on business requirements.
●​ Recorded onboarding and use case demo videos to help users better understand platform functionality.
●​ Documented business workflows and processes using Confluence.
●​ Configured and maintained AI assistants tailored to specific user needs.
●​ Contributed to the creation of an educational course for users of the AI platform.
●​ Participated in grooming sessions and presented new assistant features during demo meetings.
●​ Collected and analyzed platform usage statistics to inform improvements.​
EPAM BA Laboratory — Trainee Business Analyst​
Mar 2024 – Apr 2024

●​ Participated in five workshops focused on core business analysis techniques.
●​ Elicited requirements and created a User Story Map to define MVP scope.
●​ Designed a User Journey Map and contributed to its team presentation.
●​ Wrote detailed user stories and contributed to the final project presentation.

Transporeon — Rate Maintenance Specialist​
Feb 2024 – Jul 2024

●​ Maintained and analyzed transportation rates, contracts, and accessorial charges.
●​ Used JIRA daily to manage tasks and data accuracy.
●​ Updated team documentation and communicated directly with customers to resolve rate-related issues.
●​ Collaborated with internal departments to validate and maintain contract data.​

Chemspace, Kyiv — Account Manager​
Jun 2021 – Oct 2023

●​ Managed client communication and clarified customer needs to recommend relevant services.
●​ Negotiated terms and pricing with clients and supported them through project execution.
●​ Tracked project progress and communicated updates to clients and internal teams.
●​ Coordinated with suppliers, logistics, and finance teams to ensure smooth project delivery.