Ольга

Derlicka Olha
 [відкрити контакти](див. вище в блоці «контактна інформація»)

PROFESSIONAL EXPERIENCE
2024 MEAL Assistant,
May- Oct Danish Refugee Council, Kharkiv, Ukraine
• Supported data collection activities through field visits, interviews, surveys, and other methods, assisting with basic data analysis under supervision.
• Organized and maintained documentation related to MEAL activities, ensuring files were up-to-date and easily accessible.
• Followed the organization's reporting standards and formats, ensuring findings were documented accurately and consistently.

2023-2024 Project Assistant, Communications
Aug – till Feb International Organization for Migration Warsaw, Poland

• Provision of information to refugees through the information center, ensuring that all communication undertaken by phone, email, through website(s) and other technological means;
• Assisting in verifying that the information provided by the information center is up to date, relevant and accessible to all persons, including to at-risk individuals;
• Updating databases with communications-related content;
• Assisting in providing efficient and effective case consultation services for refugees.

2022 -2023 Protection Field Assistant
Sep- Feb International Organization for Migration Dnipro, Ukraine

• Provision of direct protection assistance to individuals at high risk of exploitation and human trafficking, conflict affected persons and IDPs in Cherkassy and Dnipro oblasts in close cooperation with the partner NGOs in the region;
• Monitoring of the protection activities conducted by implementing partners and reviewing their reports;
• Conducting assessment in IDP collective centres in the respective regions;
• Working in close cooperation with NGO partners on agreements and documents related to the project implementation;
• Assisting supervisors with reporting and administration of field activities, such as procurement matters, data collection and entry for reporting writing;
• Assisting with the collection, storage, and updating of beneficiaries data in the MiMOSA and VoT databases;
• Providing informal interpretation and written translation (English/Ukrainian);

2022 Operations Assistant
May- August International Organization for Migration Warsaw, POLAND

• Assisting in providing administrative and logistics support required for the successful implementation of project activities ;
• Maintain communication with our beneficiaries, representatives and service providers;
• Assisting medical health department with beneficiaries pre-embarkation checks;
• Coordinating with the accommodation booking team;
• Conducting field visits in collective centers, identifying refugees special needs prior transfer to foreign contries according to our project;

2022
March-AprilSpecialist
Centre for the Belarusian Solidarity NGO, Warsaw, POLAND
• Consultations and advise for refugees from Ukraine regarding legalization of employment and residence in Poland;
• Responding beneficiaries calls and providing accurate answers to their questions and concerns;

2019 - 2021 Adviser/Caseworker
The Ukrainian House – Our Choice Foundation, Warsaw, POLAND
• Consultations and advise for refugees and migrants regarding legalization of employment and residence in Poland;
• Assisting vis-à-vis state administration and institutions in regard to work permit, residency applications, and naturalization process;
• Providing additional support with finding employment and accommodation, ensuring social allowances, school enrolment, etc.
• Responding beneficiaries calls and providing accurate answers to their questions and concerns;
• Conducting phone-based interviews and registering data into data collection forms;
• In charge of administrative and office tasks, including meetings, events, phone calls, correspondence etc.
• Translations of documents and communications from Ukrainian/Russian to Polish/English and vice versa.

2020 Specialist
Centre for the Belarusian Solidarity NGO, Warsaw, POLAND
• Liaison with national and local authorities, relevant to refugee and migration issues (National Labour Inspectorate, Border Guards, Department of Foreigners)
• Assistance with preparation and submissions of formal paperwork and documents, including letters, application forms, complaints, work permits, temporary/permanent residence cards, citizenship applications, PESEL – national security number, and other issues related to stay in Poland,
• Providing advise on procedures for legalization of migrants’ stay, type of work permit or the residence card.
• Assisting with documents translations from Russian to Polish and vice versa.

2019 Receptionist
Ibis Hotel, Warsaw, POLAND
• In charge of bookings, checking guests in and out, preparation of bills and payments, and overall customer relations.

Internship, Legal Intervention Association, Warsaw, POLAND
• Provided direct assistance and support to refugees from the refugee center, including setting up medical appointments and consultations, administrative and everyday life issues (social allowances, education, employment, etc.), and language assistance (Polish, Russian, Ukrainian).

2018Internship, Multicultural Center NGO, Warsaw, POLAND
• Facilitated a psychological support group for migrants with adaptation and integration challenges, where participants shared their experience with adaptation into Polish society and discussed conflict resolution;
• In charge of reception: customer relations, answering telephones, collection and distribution of information, directing visitors to appropriate staff offices, scheduling appointments.
• Translations of documents and communications from Ukrainian/Russian to Polish and vice versa.

EDUCATION
2020-2021 Centre of Migration Research, University of Warsaw, Poland
Postgraduate Studies in International Migration Processes

2010-2014Donetsk National University, Ukraine
Major: Psychology
Degree: Bachelor

LANGUAGES

English: AdvancedPolish: AdvancedRussian: NativeUkrainian: Native

TRAININGS & COURSES

„Introduction to Monitoring and Evaluation” online course, International Federation of Red Cross and Red Crescent Societies (IFRC).

„Design, Monitoring and Evaluation” online course, United States Institute of Peace.

„Comprehensive E-learning Course for OSCE/ODIHR Observers”, online course.

„Increasing competence in working with multicultural groups” course, The Cardinal Wyszynski University, Warsaw, Poland.
Classes included multicultural communication, supporting integration and adaptation of migrant/refugee families in local societies, teaching Polish language as a foreign language, development of projects and trainings focused on adaptation of immigrants and refugees, as well as conflict solution.

“Comprehensive E-learning Course for OSCE/ODIHR Observers”
The course covers broad methodological issues, short-term observation and long-term observation of elections. Modules include lessons on the OSCE commitments and other international standards related to elections, the principles and purpose of election observation, the structure of election observation missions, the day-to-day activities of short and long-term observers and the observers’ code of conduct.

“Fighting psycho-trauma: art-therapy, alternative methods of conflict solution, support in extraordinary conditions”, training program by the Zentrum fur Internationale Migration und Entwicklung, supported by “GIZ”, Sloviansk, Ukraine.

“Forum Theatre” by NGO “Mitsna Hromada”, Sloviansk, Ukraine.
The program aimed at demonstrating alternative solutions to conflict.

Nonviolent Communication program by the “Dignity Space”, Kyiv, Ukraine.
The workshop focused on resolving conflicts using nonviolent methods.

Additional information
Personal qualities: punctual, hard-working, communicative, responsible, motivated, creative, empathic, team-player.